‘Great Service sells’ with guests sales expert Joe Adams and founder of ‘The Wow Awards’ for great customer service Derek Williams

To be a great salesperson you must also provide great customer service and great customer service people must know how to bring value to the sales process. In this show, we will explore how to combine sales and service for exceptional business success. A must listen for any sales or service led business or professional. My guests are Joe Adams who is a highly experienced sales expert. Joe has been a top sales professional in the USA, Canada and UK. Including MD of UK and Eire operations for Encyclopedia Britannica for 20 years, a Regional Chairman of the Academy for Chief Executives for 10 years and a successful sales and management consultant and trainer. Derek Williams is one of the leading experts on employee engagement and customer service. Also, founder of The WOW Awards inspiring people to give great service by catching them doing things right. He is author of “WOW! That’s what I call service!” a collection of great customer service stories.