Episodes

We are without doubt in a connection economy and it is the small things that make an enormous difference as to whether people trust you, connect and will engage with you. According to my guest we must ask the question - is my next action going to build a relationship by earning trust or is it going to burn it? During this show, I will be talking to Paul Dunn a 3-time TEDx speaker based in Singapore. Paul is a Senior Fellow in one of the World’s Leading Think Tanks and holds a Lifetime Service Aw...

Great leadership is a key ingredient for business and organizational success. However, what are its key constituents and how can you improve your own leadership skills? My guest Neil Laughton is the CEO and Founder of 'The Business Leadership Academy'. He served in the Royal Marines and Special Air Service Regiment (21 SAS) before founding a group of construction companies. He grew the organisation to £40m turnover and then sold it to Balfour Beatty Plc. A recipient of the Ness Award for “Inspir...

Hidden among the chaos and hype, there are secrets to success on the web. Globally renowned inter-net expert Chad Barr is joining me to reveal them - and show you how to use them to amplify your web presence and profits. Using the unmatched reach of the web, entrepreneurs are empowered to take a more tactical, brand-driven approach to attracting new clients and reinforcing the relationships with their current clientele—quickly raising the bar to produce better results for their brand and their b...

Are you a Restless Executive? During this show I will be talking to Jo Simpson about the lessons from her new book ‘The Restless Executive – Reclaim your values, Love what you do & Lead with purpose’; A must for anyone wishing to join the enlightened leaders of today’s new business paradigm. Jo is a leading authority in Values Based Leadership. Her journey to Dubai in 2005 inspired her to establish her ground breaking company & pioneer coaching & mentoring in the Middle East, helping to transfor...

What is social entrepreneurship and how do you best lead a socially responsible business? My guest Liam Black would say be Visionary, be bold, take risks, stay humble, get clear teams and mentors round you, gather evidence, get clear about money, look after yourself, work hard and Get plenty of sleep! In this show we will discuss some of the key lessons acquired by one of the UK’s best known social entrepreneurs, Liam Black. Liam has led some of the country’s most successful social enterprises, ...

How much of your time is spent meeting with people? How effective are these meetings? What business impact is driven from people meeting in your organisation? During this show we will explore how to leverage the power of meeting in your organisation. My guest Katherine Woods, co-founded Meeting Magic in 1999. Since then she has facilitated thousands of meetings and she believes that the greatest opportunity for most businesses lies in unleashing the potential that exists when people collaborate ...

Feast or famine, boom or bust - it’s a pattern that too many sales organizations regard as a necessary evil. And that is wrong. If you want a long-term career, you need to get off the roller-coaster of inconsistent results. Instead of frantic scrambles to meet quotas, you can create a strong year round record of closed sales, repeat customers, and increasing referrals, all while you build a growing prospect list. That according to my guest is what Non Stop Sales Boom is all about. Colleen Franci...

Does this resonate with you? Work is such a critical part of our life and yet we often struggle with - and feel overwhelmed by - the numerous challenges it presents us. Whether it's job insecurity, making peace with or leaving an unfulfilling job, or dealing with office conflicts, we often experience fear and a sense of groundlessness just at a time when we want to be our most creative and resilient. This quote is from my guest Michael Carroll's fascinating book 'Fearless at Work' which I found ...

Do you agree that the ability to connect, engage and influence are essential skills to thriving in today's business environment? Howev- er, if you want to fine tune your skills there a few better to learn from than those who have done it at the highest level. Some arena’s such as political campaigning, professional speaking and hostage negotiation have the ability to fully put these skills to the test. My guests are Simon Bucknall who from a political campaigning background became twice UK and I...

Want to stand out from your competitors? You know your customer service is good, but then along comes Celebrity Service! During this show we are going to be discussing the unseen gap between Good and Amazing. From room service in South Africa, visiting a toy shop in London, to trying on clothes in New York, Geoff will share examples of Celebrity Service that can help you change everything in your business by creating incredible word of mouth that has customers beating down your door for more. Ge...

What can we learn from alternative businesses such as outlaws and criminal gangs when it comes to doing good business today? Why do we admire charismatic villains while mistrusting organizations and political leaders? What can this teach us about the way we should do business today? My guest Martin Parker is the Professor of Organisation and Culture at the University of Leicester School of Management whose literary works include ‘Alternative Business - Outlaws, Crime and Culture’. Join us for a ...

It is a fact that many businesses fail and the consequences can include an extraordinary amount of pressure for those involved. So what must we be aware of to avoid it happening to us? And what are the keys to turning your business around when it is struggling? My guest Patrick Rettig has, for over 25 years, successfully saved companies from bankruptcy. He is a man with a very direct, honest and pragmatic approach and a talent for identifying operational problems, structuring, implementing solut...

I recently interviewed my guest and client Laura Ellis on her very first Voice America radio show Because There's More” and realised that she was on to something. A short notice postponement occurred and I jumped at the chance for her share her message with you! When you fully appreciate the consequences of decision making and the best methodologies you realize that you really do require council from others to help them to make the best decisions. Laura is the Founder and CEO of The Advisory Boa...

Ever wondered why some entrepreneurs become leading experts in their field with all the fame, fortune and opportunity that goes with it -- while others struggle to get by? Why some CEOs and business-people get book deals, and speaking tours, and spokesperson contracts -- while others wait – perhaps years – just to get recognized? My guest Janet Switzer is the business strategist and marketing maven behind many of the biggest named published entrepreneurs. The strategist of choice for Jack Canfie...

How well do you speak under pressure? What if it was easier - What if you knew the secrets of the World Champion Speakers? On August 25th, out of 25,000 contestants from 14 countries, Darren LaCroix was crowned the 2001 World Champion of Public speaking. As a result of winning Darren has presented to Toast-masters in Malaysia, Taiwan, and Oman, and has left his day job of 11 years to pursue keynote speaking and coaching full time. On this content-rich show, Darren shares his tips & techniques so...

With advances in neuroscience, technology, globalization and shifts in attitudes the way we sell must move with the times. During this show we will look at how you need to adapt your traditional selling approach, how to get your non sales teams to also sell for you and look at key areas to improve your on-line sales presence. My guest, Frank Furness CSP is an international Sales & Technology Speaker and Social Media Presenter and has worked in 53 countries. Not only has he been inducted into the...

What are the 10 key behaviours that top Leaders in best in class organisations demonstrate? We have talked about leadership on this show many times but I am not sure we have had anyone who has talked to more leaders from the highest performing companies in the world than my guest Adrian Simpson. Adrian has been running study tours and events for almost two decades – featuring some of the world’s most admired and successful companies and leaders including Apple, Google, IKEA, LEGO, NASA and Ritz-...

How empowered are you and your people? During this show we are going to explore empowerment and some of the key elements that can make a difference between success and failure in business and in life. My guest this week is Rob Holcroft, a leadership development coach, author and a qualified teacher with an MA (Education) in Professional Learning specialising in Mentoring and Coaching. He has six books under his belt, including the ac-claimed story of I Can't, and another on the way. Rob even has...

Do you want to embody the principles of success and see extraordinary results as a consequence? If so this show is essential listening. My guests include the legendary Jack Canfield the beloved originator of the Chicken Soup for the Soul®series, who is also affectionately known as America's #1 Success Coach. Also, business pioneer Amanda Brown who has applied the lessons she acquired studying with Jack to create The Leading Ladies Company and TV show. This show is a pleasure for me as the Chicke...

Pinpointing your target market can be a challenge, let alone learning how to master it! I personally invited my guest Paul Charity to join me on this show as I am an impressed recipient of his work. I first found out about Paul when a highly respected industry professional forwarded his newsletter and said 'this is the newsletter you should read'. Paul has not only created the must read newsletter for his sector, he also developed a range of services from sold out Masterclasses and conferences t...

Have you ever convinced yourself that your opportunities are limited when in reality anything is possible! My guest on this show Roger Masterson once believed he was ‘stupid’, How wrong could he be? Today he is a highly successful en-trepreneur and the founder of Celtic Castles, the award winning online castle-booking company, based in the heart of Yorkshire in England. Nobody in the world knows more about staying in castles than Roger! Roger helps business own-ers to think differently and is at...

Would you like to improve the results from your sales Presentations? In this show, I am delighted to welcome Patricia Fripp CSP,CPAE to help us learn the mistakes made in sales presentations and how to avoid them. Also how to improve your conversational presentation outline, the quality of your questions, the power of your client examples and how razor sharp specificity gives you a competitive edge when delivering Sales Presentations. Patricia is an award-winning keynote speaker, sales presentat...

Do you really understand how to make diversity an advantage in your workplace? As my guest Lenora Billings-Harris says 'a diverse workforce can assist organizations in their efforts to penetrate emerging markets, attract and retain the best talent, improve customer relations, and reduce employee complaints and grievances. All of these challenges and opportunities have strong bottom-line implications'. Lenora was named as one of the twenty top influential diversity leaders in the US. Lenora co-au...

Business can be a serious matter, but it shouldn’t be dull! To be successful and to inspire others you need to engage well and discover your inner spark! Jeremy Nicholas is an award winning TV and radio presenter who’s been broadcasting since 1986. He now works as a keynote speaker, compere and speaker coach. Having seen Jeremy in action, I can ensure you he is good! He talks about media matters, attracting free publicity and put-ting humour into your business presentations. He’s the director of...