Episodes

For the first time in history, we are working with six generations in one workforce but whether this multi-generational workforce is collaborative and productive, or challenging and stressful, is up to how we manage. Over the...

Local Search is about ‘near me’ searches that were incredibly popular and based on intent, proximity, location optimization and relevance, the searcher was getting what they wanted in a very local sense. Given the recent rest...

Marketing practices are adapting to the corona crisis in both the B2B and B2C sectors. E-commerce is surging among SMBs, while business models are changing. Demands are shifting in online product orders. High-demand for new p...

Sales Operations have shifted. You can no longer look you customer in the eye, so what do you do? In this episode we discuss how businesses are transforming their sales operations due to the COVID-19 pandemic, what we can lea...

Start ups are generally known for their agility and quick response, while large organizations are rarely so flexible. Large organizations often resist disseminating plans until they are completely sure, and then they are relu...

Keeping calm and thinking both strategically and operationally can be challenging when a crisis occurs, and that’s what we are in. Facing a massive number of customer requests and questions, some of them desperate and some of...

The Importance of Storytelling cannot be underestimated. The world we live in today could not exist without the influence from past generations, the experiences from people across the globe and the experiences from those that...

It is difficult enough to balance career, family, children and still have time for yourself, and then we suddenly find ourselves in a world health crisis and everything changes. We find ourselves “locked down” with family und...

Many of us saw the outbreak of SARS or EBOLA, but both of these pandemics were before we had a fully embraced world economy. Today we have a full global and connected economy, one that has spirited our growth but also brings ...

A recent Forbes article published research by the Carnegie Institute of Technology which indicated only 15% of financial success actually comes from knowledge or technical skills. The remaining 85% of success comes from the a...

Although statistics vary, most are showing that around 61% of Generation Z entering the workforce now, say they want to be entrepreneurs, and very few want to do it because of money. Being creative, solving a problem and maki...

We all know that marketing is changing fast, we only need to blink and there is something new. The big guys like Facebook, Amazon, Apple, Google have redrawn the customer buying journey and redefined how companies and consume...

There is a lot of thought today that goes into what true leadership is and what its relation is to corporate sustainability. Leadership is much more than authority, it is about developing people and helping others reach their...

There is a lot of talk in the financial industry today about transition and technology. How we think about money, spend it and save money is changing and as a result the banking sector is in transformation.

Internet retailing is riding on an upward trend is due to the technologically-savvy population and growing consumerism of the middle class. The rise of omnichannel is sure to continue in 2020, especially in retail therefor re...

Artificial intelligence is changing everything. It is changing our personal lives and it will change the future of business. We already see it being used in internet searches, customer targeting, and even in performance evalu...

Body language is something we notice but do not think about especially when it comes to gender and cultural differences. One of the questions that very often is asked, is why do the genders exhibit different body language and...

Privacy is dead, right? Facebook knows everything about you, LinkedIn has documented your entire career and consumer behaviour shows, repeatedly, that people just don't care about privacy, no matter how much they complain abo...

The new generation of workers is pushing back. They expect and demand flexibility — benefits, latest technology, like the ability to work remotely, come in late or leave early, or make time for friends and the things they enj...

In leadership, we have many experts, successful people, and those who have not been so successful, but they all have a lot to say, and many of them want to become writers. Many are seeking fame and encouragement because many ...

Influencer marketing has always been around with sports figures recommending various products or commercials that say “9 out of 10 dentists recommend this toothpaste”. But times have changed, and Influencer is not only about ...

Long ago when I thought about curiosity the first thing that jumped to my mind was the quote Curiosity killed the cat, but satisfaction brought it back', a saying we often heard as children. But today when I think of curiosit...

When words are well-written in well-written communication they can help define goals, identify problems, promote understanding that can help people arrive at solutions. But we very often do not think about the impact of writt...

As part of the Women in Tech Series, in this episode, we explore the impact innovation and technology is having on our businesses, our personal lives, and society in general. Today we are overwhelmed by data and new technolog...