Episodes

Jan. 14, 2021

Cyber-Attack Response: A Focus on Resilience & Reputation

Cyber attacks are on the increase. Organizations are more susceptible to attacks, as a result of Covid-19 and people working from home, and good Crisis Management is needed now more than ever to help manage such attacks. Crisis Management expert, Mark Hoffman, joins host Alex Fullick, as they discuss how the Crisis Management Team and the Cyber-Security team can work together to define a solid response, manage communications, and ensure quality decision making when a cyber attack occurs. Mark wi...
Jan. 7, 2021

Practical Business Continuity Management: Top Tips for Real-World BCM

Whether you're a new or an experienced BCM practitioner, and whatever your specific role within your organization, if you have an interest in implementing and maintaining an effective BCM program, this episode is for you. We speak with highly recognized BCM, Risk, and Crisis Mgmt. industry expert and author, Andy Osborne. We'll talk about many of the concepts, tips, and ideas contained in his book Practical Business Continuity Management: Tops Tips for Effective, Real-World Business Continuity M...
Dec. 3, 2020

IT Business Continuity Documents

When one thinks of Business Continuity documentation, one rarely thinks it would be lead by the technology department. It can. Ivan Cordero, IT expert and author of 'IT Business Continuity Documents' shares some of his experiences in creating easy-to-use BCP and DRP documentation. Ivan talks about how his book came about and how is 'keep it simple' approach help create a workable, usable, supported, documented, and validated Business Continuity strategy that anyone - and everyone - can understan...
Nov. 19, 2020

November 2020 Covid-19 Update w/ Regina Phelps

I continue my monthly chat with Regina Phelps on the latest happenings related to Covid-19 pandemic. We'll touch on: travel concerns, clarifying social bubbles, upcoming holiday season safety considerations, the latest on vaccines, and more. As always, it's an informative chat lots to learn from Regina.
Nov. 5, 2020

Dr. Larry Barton: Crisis Leadership Now

If there's anything the world can use more of, it's good leadership, especially during the Coronavirus pandemic. I talk with internationally recognized Crisis Management expert, trainer, and author Dr. Larry Barton. Focusing on the ideas and thoughts in his book 'Crisis Leadership Now', we chat about what makes a crisis a crisis (think of the 'Big 3'), who is best suited to be an organization's Crisis Leader, characteristics of a good Crisis Leader and the do's and don'ts of managing a crisis. W...
Oct. 29, 2020

Business Continuity Planning: The Art of Remaining Continuous

Getting Business Continuity wrong can cause many issues - getting it right can be an artform. I speak with noted industry expert and author of 'Business Continuity Planning: The Art of Remaining Continuous', Jeffrey Tefertiller. We'll talk about the Business Impact Analysis, Risk Assessment, and how to get the best from them, and what areas you need to focus on to get the information you need. Jeffrey will also talk how testing and awareness is changing due to Covid-19 and how the pandemic is go...
Oct. 22, 2020

October 2020 Covid-19 Update w/ Regina Phelps

I continue my monthly chat with Regina Phelps on the latest happenings related to Covid-19 pandemic. We'll touch on: 1. Considerations for the upcoming holiday season for both organizations and families, 2. The latest progress on vaccines, including why a couple of of tests have been paused, 3. Mental well-being, 4. Social Bubbles and much more. As always, it's an enlightening discussion with lots to learn from Regina.
Oct. 15, 2020

Disaster Preparedness for Woman

Disaster preparation comes in many forms and some would have you believe that 'prepping' for a disaster is a doom-and-gloom mentality; it's not what you might think. I speak with Diane Vukovic author of 'Disaster Preparedness for Women: 52 Steps to Get Ready for Anything' and outdoor survivalist expert. During our chat, we find out what 'prepping' really is and how it's not what movies and television shows have you believe; it's a logical approach to personal risk management. Diane will talk abo...
Oct. 1, 2020

Business Continuity and Organizational Resiliency in Latin America

We hear allot about Business Continuity Management and Organizational Resilience but usually the examples are from Europe and/or North America. We'll talk with Organizational Resilience and Business Continuity expert Timothe Graziani, who is headquartered in the Dominican Republic, and chat about BCM in the Latin America (LATAM) region. We'll chat about some of the different challenges LATAM countries face with BCM and what's driving the push to move BCM and Org Resilience to the forefront. We'l...
Sept. 24, 2020

September 2020 Covid-19 Update w/ Regina Phelps

I continue my monthly chat with Regina Phelps on the latest happenings related to Covid-19 pandemic. We'll talk about the upcoming flu/cold season and what that might mean for us. Regina will also talk to us about Crisis Management Teams and ways to manage team burnout to enable organizations to deal with other current situations; wildfires, hurricanes, storms, and cyber attacks. Regina will also talk about Incident Action Plan (IAP) and how we can use these plans to better position ourselves do...
Sept. 17, 2020

BC Management Assessment Report: What's Your Role During the COVID-19 Response?

The COVID-19 Pandemic has strongly defined the importance of a Business Continuity Management (BCM) program and the role of the BCM professional. Join me as I talk with Cheyene Marling from BC Management, as we talk about the findings in the latest BCM Management Assessment Report 'What's Your Role During the COVID-19 Response?' We'll discuss some of the key findings from respondents and the reasons for them. Some of the findings are quite surprising but they are sure to help define the future o...
Sept. 10, 2020

In Defense of Adversity w/ Steve Gavatorta

Facing Adversity is something most of us are familiar with; some of us are successful at dealing with adversity, while others are not as successful. The current global Covid-19 Pandemic is certainly a key adverse situation that all organizations and people are having to deal with. I speak with the author of ‘In Defense of Adversity: Turning Your Toughest Challenges into Your Greatest Success’, Steve Gavatorta. We’ll talk about Resilience, Emotional Intelligence, Leadership, and how we can help m...
Sept. 3, 2020

Adaptive Business Continuity - Part 4

Once again we talk with Prof. David Lindstedt and Mark Armour, the creative forces behind the Adaptive Business Continuity movement. We’ll talk about the latest news with AdaptiveBC and continue with some eye-opening discussions on topics related to Business Continuity. We’ll also talk to David and Mark about the possible future of Business Continuity in the world of Covid-19 and how we can present value to Executives and Decision-Makers who may be thinking differently as a result of the pandemi...
Aug. 27, 2020

Privacty and Business Continuity

Covid-19 is changing the way to do business and with so many people working from home, it's causing many organization's to reconsider it's Privacy processes and how Privacy touches on Business Continuity programs. We speak with Privacy industry expert Constantine Karbaliotis, who will discuss the Principles of Privacy, and what some of the common failures of Business Continuity when it comes to Privacy. We'll also talk about how the Privacy Impact Assessment (PIA) and how it can help organizatio...
Aug. 20, 2020

Covid-19 Update w/ Regina Phelps

I continue my monthly chats with Regina Phelps on the latest happenings related to Covid-19. We'll talk about the latest Covid-19 status, vaccine research, therapeutics, the upcoming school year, and some of the issue related to managing another crisis during the Covid-19 pandemic.
Aug. 6, 2020

Organizational and Personal Well-Being During Crisis

Regardless of the times we find ourselves in, Organizational Leaders and individuals must take into account personal well-being, to ensure successful operations and the success of its employees. We speak with internationally recognized organizational psychology wellness expert, author, and Professor at the University of Guelph, Dr. Jamie Gruman. We'll discuss Dr. Gruman's thoughts on how we - and our organizations - can address well-being concerns and we'll get some tips on what we can do during...
July 30, 2020

Vendor Management

Sometimes we can experience major challenges even when a crisis or disaster isn't of our own creation; we're impacted because of someone else's negligence. We'll speak with noted expert Vicky McKim about how we can build a strong Vendor Management procedures to ensure we address any risks associated with selecting and working with vendors. Vicky will discuss Risk Management, Supplier Chain Management, Risk Controls, and what subjects we need to consider with interacting with our vendors - either...
July 23, 2020

Covid-19 Update (Part 5)

As the numbers for Covid-19 continue to increase, it's clear the pandemic will be with us for some time yet. Join us as we continue our monthly chat with industry expert and author, Regina Phelps, as we talk about the current status of Covid-19 vaccine research and testing, therapeutics, and how we can enjoy some 'safe' summer time. An informative episode you won't want to miss.
July 16, 2020

Covid-19 and Business Continuity Management

The global Business Continuity Management (BCM) landscape is changing; from supply chain management to disaster response to the effects and impacts of the Covid-19 global pandemic. We talk to internationally recognized BCM industry leader and expert, Patrick (Pat) Corcoran from IBM. Pat will talk to us about the changing BCM landscape and what BCM planning aspects - and program components - organizations will need to revisit and refocus, as a result of the global Covid-19 pandemic. From the new ...
July 9, 2020

COVID-19: Global Perspective from The International Emergency Management Society (TIEMS) - Part 2

Part 2 - The International Emergency Management Society (TIEMS) published a newsletter containing some interesting perspectives on Covid-19 from it's various global chapters and/or representatives. Join me, as I review and talk about some of the perspectives and thoughts submitted by representatives from South Africa, South Korea, China, Canada, and other locations.
July 2, 2020

Resilient with Dr. Rick Hanson

Resilience is important for organization's yet many forget that being resilient is also something we should strive for on an individual level. Join me as I talk with New York Times Bestselling Author, Rick Hanson, Ph.D. about his book 'Resilient: How to Grow an Unshakable Core of Calm, Strength, and Happiness'. We'll learn what we can do right now to help our own mental well-being to become resilient. The Covid-19 Pandemic has/is impacting everyone but that doesn't mean we're all able to cope wi...
June 25, 2020

COVID-19: A 2nd Wave, Vaccines, Therapeutics and What the Future Holds

Covid-19 is going to be with us for some time yet, especially with the numbers we're seeing around the globe. We continue our monthly chat with Regina Phelps about Covid-19 and what's happening now and what we can expect in the future. Regina will also talk to us about the latest news with regards to vaccines and therapeutics. It's another informative episode you won't want to miss.
June 18, 2020

COVID-19: Global Perspective from The International Emergency Management Society (TIEMS) - Part 1

Recently, The International Emergency Management Society (TIEMS) published a newsletter containing some interesting perspectives on Covid-19 from it's various global chapters and/or representatives. Join me, as I review and talk about some of the perspectives and thoughts submitted by representatives from South Africa, South Korea, China, Canada, and other locations.
June 4, 2020

You're IT! Crisis, Change, and How to Lead When it Matters Most

Leadership; its something we all want when times are tough. Few realize it's something that everyone can aspire to. We speak with researchers, leadership experts, and authors Leonard J. Marcus and Eric J. McNulty about their book 'You're IT! Crisis, Change, and How to Lead When it Matter Most'. We'll learn how we to find the leader within others and ourselves and what it takes to be a good solid leader - and how leadership isn't just associated with a job title. If you want to be a stronger lead...