Episodes

Join me Thursday, April 17/25, as I talk with respected resilience and risk management expert, keynote speaker, and executive, Daniela Parker. We discuss Vendor Risk Management and Third-Party Risk Management. During our talk we touch on: 1. Defining Vendor Risk Management and Third-Party Risk Management. 2. Evaluating vendors and partners. 3. Where and how, to get started. 4. Executives and their preferred vendors. 5. Capturing risks and mitigation activities. 6. Stakeholders (Project Managemen...

Join me Thursday, April 10/25, as I talk with respected resilience, risk management, author, speaker, and ESG expert, Harsha Sastry. We discuss the topic of ESG and Resilience. During our talk we touch on: 1. Defining ESG (Environment, Society, Governance). 2. Defining resilience (it’s more than you think). 3. Discussing the “E” (environment) in ESG. 4. The financial environment. 5. Discussing the “S” (society) in ESG. 6. Employee training and development (Org leadership are missing out on this ...

Join me once again as I speak with trainer, scholar, resilience professional, researcher, and author, Daman Dev Sood. In this episode we talk about his latest book "My Experiments with Third Party Risk Management" - a topic top of mind for many businesses. During this episode we touch on: 1. Defining 3rd Party Risk Management 2. What is a vendor? 3. Parameters of Risk (related to 3rd parties), 4. Regulation, guidelines, and mandates, 5. TPRM in Operational Resilience and Business Continuity Mana...

Join me Thursday, March 6, 2025 on the VoiceAmerica business channel, as I talk with crisis communications expert, speaker, and co-author of 'Leaders Under Fire: The CEO's Survival Guide to Navigating Corporate Crisis' Jeff Chatterton. During our talk on Crisis Communications we touch on such subjects as: 1. Telling stories, 2. Controlling the narrative, 3. Follow the steps, 4. Green light / red light communications, 5, The recipe for crisis communications, 6. Emotions and empathy, 7. "7 to 11 w...

Join me for Part 2 of my talk with multi-award winning and globally recognized Business Continuity and Crisis Management expert, Regina Phelps. Today Regina brings out her crytal ball to talk about what 2025 holds for BCM, Crisis, and Resilience professionals...all of us really. During our talk we touch on: 1. The next pandemic? (H5N1), 2. Common infections diseases surges, 3. Health & Human Services Impact Responses, 4. The homeowner insurance crisis, 5. Failing infrastructure, 6. Government in...

Join me for Part 1 of my talk with multi-award winning and globally recognized Business Continuity and Crisis Management expert, Regina Phelps. Today Regina brings out her crytal ball to talk about what 2025 holds for BCM, Crisis, and Resilience professionals...all of us really. During our talk we touch on: 1. The current risk landscape (The Top 7 risks from the Global Economic Forum) 2. State-based conflicts, 3. Extreme weather events, 4. Goeconomics, 5. Misinformatino and disinformation, 6. So...

Join me as I talk with award-winning and globally recognized business continuity and resilience expert, Margaret Millett. We talk about 3 key areas that are creating waves in the resilience industry, and Margaret doesn't hold back on her thoughts. We touch on: 1. Political instability and geopolitical risks, 2. Talk shortages and skills gap in the resilience profession, 3. Mental health in the resilience profession. Margaret once again shares some great insights into three very current and relev...

Join me Thursday, February 13, 2025 on the VoiceAmerica Business Channel, as I talk with top-ranked communications professional, author, and an award-winning journalist, Sean Mallen, as we talk about Crisis Communications. During our discussion we touch on: 1. Crisis Management vs Crisis Communications, 2. Reputation, 3. Empathy, 4. Transparency, 5. Responsibility, 6. Social Media impacts, 7. A 'rapid response', 8. Saying sorry (meaning it and when to say it), 9. Testing & Practice, 10. Media tr...

Join me, as I talk with author, international speaker, and 9/22 survivor, Michael Hingson. It's an inspirational discussion about such topics as: 1. Surviving 9/11, 2. Staying calm and controlling fear, 3. Misperceptions about disabilities, 4. Operating with prejudice, 5. Guide dogs and Michael's new book "Live Like a Guide Dog", 6. Trust, 7. People and adversity, 8. Resilience, 9. The human-animal bond, 10. You own best teacher...and more! It's an inspiring talk and Michael shares some great in...

Join me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Burnout, and how it impacts us in our personal and professional lives. During our talk we touch on such subjects as: 1. Defining burnout, 2. The 5 factors of burnout, 3. Predictability, 4. Control, 5. Seeing progress, 6. Having an outlet, 7. Social support, 8. Self-efficacy, 9. Identifying stressors, 10. Emotional energy, 11. Boosting emotional energy, 12. Drawing boundaries, 13. Ignoring burnout and the...

Join me as I talk with longtime experienced Innovative Resilience & Business Continuity Leader, David Young, as we talk about Presenting Risks for Competitive Advantage, Metrics Driven Risk Assessments, and using Artificial Intelligence to help foster resilience. During our extensive chat we touch on: 1. The Kinds of risks for competitive advantage, 2. Presenting risks to executives and clients, 3. Moving beyond the usual risks, 4. A multi-disciplinary approach, 5. Risk considerations and meanin...

Join me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Confident Resilience, and how we can build ourselves up to help us in our personal and professional lives. During our talk we touch on such subjects as: 1. Defining Resilience as Mental Toughness (or Confident Resilience), 2. Physiology, 3. Emption energy and awareness, 4. Our ‘outlets’, 5. Confidence & hindrances, 6. Characteristics of confident resilience, 7. Fear, 8. Social pressures, 9. Burnout, 10. ...

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media imp...

Join me as I talk with the founder and principal of Raymond-Cox Consulting, Fiona Raymond-Cox, as we talk about Cyber table top exercises. We touch on: 1. The evolution of tabletop exercises and how things have changed over the years (and why!), 2. Tabletop exercising with the Crisis Management Team (CMT) and why it's important, 3. Functional exercises and how they take tabletops to the next level...and more! Don't miss the insights Fiona has to share, as it will certainly help your Operational ...

Join me as I talk with Trauma Informed Conflict Management Consultant, Treena Reilkoff. We have a very insightful discussion on three key areas that are impacting people and workplaces: 1. School violence, 2. Work related suicide (and an actual case from Australia where a business was found at fault for contributing to a suicide), 3. Psychological Health & Safety Environments (which ties everything together). Treena share some really good advice and guidance for people - both at the general empl...

Join me as I talk with Business Continuity specialist Gayle Anders and Technical Continuity specialist TJ Mead - both of Netflix. As 'departments-of-one' they've been able to transform their organization's thinking on Business Continuity and Technical Continuity and share many lessons on how they did it, and how they're keeping things moving forward. During our chat we touch on: 1. Terminology (a small change makes a big difference), 2. Challenges, 3. Cultural components, 4. Plan Ownership 5. Ch...

Join me as I talk with respected globally recognized operational risk, business continuity, and risk expert, and chair of the BCI's Women in Resilience Interest Group, Ratna Pawan. During our discussion we touch on two topics: Operational Resilience and Women in Resilience. 1. Operational Resilience (OpR) a. Defining operational resilience, b. OpR is BCM done well (neither of us like this comment), c. Risk awareness, d. OpR ownership, e. Understanding the inter-relationships, f. BCM as an OpR pr...

Join me, Thursday, October 31/24 on the VoiceAmerica Business Channel, as I discuss Cyber Response Issues with Regina Phelps. During our back-and-forth chat we touch on subjects such as: 1. Assumptions, 2. Bringing everyone together (and we do mean everyone!), 3. Identifying the top issues in Cyber, 4. Checklists, 5. Uncomfortable conversations, 6. Determining a leaders, 7. Leadership, Decisiveness, and respected (you must listen to know what these refer to), 8. Consistency, 9. Workshops (aka te...

It's part 2 of my talk with resilience specialist, Jason Hoss, as we continue out discussion on personal resilience and how it helps establish strong organizational and operational resilience within our businesses. We use our own stories of resilience to help understand how the personal side of resilience will help build and influence Organizational and Operational Resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's p...

To help establish strong organizational and operational information within our businesses, one first must start with personal resilience; the foundation upon which you can build and influence Organizational and Operational Resilience. I speak with resilience specialist and friend, Jason Hoss, as we share our own stories - the good, the bad, and the ugly - about our own journeys of resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your ...

Join me as I talk with globally recognized Crisis, Conflict, and Emergency Management (CCEM) expert, Kyle King, as we talk about a couple of important subjects. In segment 1 we talk about The Role of Business Continuity in International Security. 1. BCM and economic stability. 2. Geopolitical risks, 3. International security and BCM, 4. Public and Private partnerships, 5. Operational continuity, 6. The inward / outward view of Business Continuity, 7. Regulations...and much more! For the second s...

Join me as I talk with experienced Business Continuity Management (BCM), Incident Management, and Emergency Response specialist, Jennifer Park, as we discuss why organizations and leadership downplay the importance of BCM along with what it can offer organizations. During our discussion we touch on: 1. Defining BCM and resilience (Jennifer's view), 2. Viewing BCM as a short-term initiative, 3. 'Chicken little' syndrome, 4. Periodic rebuilding of programs, 5. Create and show value, 6. AI has the ...

Join me as I talk with the Security Director for the Americas at World Travel Protection, Frank Harrison, as we talk about 'Travel Risk Management'. With global 'hot spots' cropping up in what seems to be on a daily basis, understanding the risks is vital for individuals and organizations. During our talk we touch on: 1. Defining Travel Risk Management, 2. 'Duty of care', 3. Fit for Location (this is quite interesting that people should pay attention to), 4. Communication when traveling, 5. Trav...

Join me as I talk with resilience industry thought leader, Jason Hoss. We talk about learning from the past to empower future resilience. During our discussion we touch on: 1. Legal advice, 2. Don't waste an adverse situation (it's an opportunity!!), 3. No process is perfect, 4. Learning from missteps, 5. Training & exercising (a great learning experience), 6. Grow through adversity, 7. Test plans and processes - exercise people...and more! Jason and I share our thoughts and ideas on lessons lea...