Episodes

Join me as I talk with longtime crisis management and resilience expert, Regina Phelps. We take a look at the 2024 World Economic Forum Risk Report and its findings - and what it means for crisis, risk, resilience, and continuity professionals (as well as our organizations). We talk about: 1. Polycrisis, 2. The Global Risk Network, 3. Pessimism (and its growth), 4. The current risk landscape, 5. Extreme Weather, 6. AI generated dis/misinformation, 7. Societal and political polarization, 8. Cost-...

I'm joined by long-time Information Security professional, Justin Merhoff, who talks about the challenges of accessibility issues with our cyber response plans, continuity plans, and other resilience-related plans. As an advocate for accessibility, Justin touches on: 1. Defining 'accessibility' (physical vs digital), 2. Policies, 3. Surveys about accessibility and the fear of responding, 4. Awareness & education, 5. Biases & assumptions, 6. Risks to the organization, 7. Solutions for everyone, 8...

I'm joined by Risk and security expert, Denny Wan, as we talk about a challenge so many organizations experience: Patch Management and how it actually helps corporations of all sizes in such areas as Business Continuity, Information Security, and Cyber. During our chat we talk about: 1. Defining patch management, 2. What is a 'patch' and why is it important? 3. Interdependencies and testing, 4. Challenges and thresholds, 5. IT centric vs organizational culture, 6. Automation to reduce the burden...

I'm joined by Chief Risk Officer (CRO) for Resource One Credit Union, Daniela Parker, as we talk about two key topics: 1) Managing Resilience Programs with Limited Resources, and 2) Dealing with a We've always done it that way Culture. During our discussion, we touch on: 1. Leveraging existing tools and resources, 2. Being creative in approach, 3. Engagement, 4. Executives vs employees, 5. Resilience program tips, 6. Learn the organizational culture, 7. Find that sponsor (!), 8. Integration with...

I’m joined by experienced Organizational Resilience, Business Continuity, and Disaster Recovery specialist, Jason Hoss, as we talk about The Soft Skills for Resilience. Technical skills are great to have, but it’s soft skills that will take you and your own resilience to the next level. During our discussion, we talk about: 1. Defining soft skills and resilience, 2. Active listening, 3. Radical candor, 4. Leadership, 5. Work ethics and discipline, 6. Interpersonal skills, 7. Cultural awareness, ...

I'm joined once again by renown author and Emergency Management, Business Continuity, Resilience, and Crisis Management expert, Regina Phelps. We take a look back at 2023 and take some time reflect on what 2024 may hold. Looking Back at 2023: 1. Climate Change, 2. Global Uncertainty (China, Taiwan, Ukraine, Russia...), 3. Coups in Africa, 4. Food insecurity, 5. Growing divisions, 6. Challenges to democracy (and the rise of autocracy), 7. The resurfacing of respiratory illnesses...and more. Looki...

Something a little different today. Here are a few random 15min segments taken from our live broadcast at the 2023 Fall DRJ Conference in Phoenix in September. Segment 1 - Alex Fullick and James Green Segment 2 - Heidi Hanna Segment 3 - Shane Mathew We had a great time and hope you enjoy these conversations.

I'm joined by award-winning and longtime Resilience and Business Continuity specialist, Margaret Millett, Head of Resilience at Uber Technologies, as we talk about two important topics today that have impact on organizations, leadership, and industry practitioners: DEI and How to Address Executive Expectations. During our DEI discussion we touch on: 1. Defining DEI, 2. Benefits of DEI, 3. Pushing back against DEI, 4. Biases getting in the way, 5. AI and Human Resources, 6. Check-box mentality, 7...

Join me Thursday, November 30/23 at 1pm EST, as I talk with author and globally recognized resilience and crisis management expert, Regina Phelps. We talk about the current global situation from a crisis management perspective and how it impacts our organizations, leadership, and our own well-being. During our chat we touch on: 1. Vocabulary of the moment, 2. Polycrisis, 3. Recurring historical themes (distrust, blame, fraying of society, conspiracy theories, rise of workers), 4. Executives and ...

Operational Resilience is a key area of focus of many organizations. I’m joined my seasoned security strategist and specialist Steve ‘Stitch’ Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It’s OK to fail, 3. People empowerment, 4. Driven by the top, 5. Operational Resilience (Defined), 6. Bringing people together, 7. Experiencing resistance, 8. Feedback (...

Understanding our environments, either in the workplace or out in public, can help us mitigate risks and increase safety, and to help achieve that we must understand situational awareness. I'm joined by longtime security & risk management expert, Michael White. During our chat we talk about: 1. Defining situational awareness, 2. Self-awareness, 3. Decision-making, 4. Communication skills, 5. Understanding your environment, 6. Practice-practice-practice (!), 7. Changing perceptions and biases, 8....

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especially if that support seems to be a challenge. During our chat we touch on: 1. Why executive support ...

I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focusing on consequences rather than causes, 8. Agility and adaptability, 9. Utilizing existing resource...

Ransomware! Not a day goes by we don't hear about the challenge this organization's face. I'm joined by Chief Information Security Officer (CISO) Advisor, Agnidipta (Agni) Sarkar who provides practical advise about Ransomware. During our chat we touch on: 1. Defining Ransomware and it's multiple phases, 2. The big issues in ransomware, 3. Investing in observability, 4. Recognizing when you have an issue, 5. Tools to help prevent issues in the first place, 6. What hackers do once they're in, 7. R...

Today's business world has allot of challenges and sometimes the answers to problems aren't as simply as one might want. I talk with employee & customer engagement, leadership, and mental resilience professional, Marc Rowley. During our chat we focus in on two key areas: The Importance of Engagement and Mental Resilience. 1. THE IMPORTANCE OF ENGAGEMENT a. Engagement defined, b. engaging employees and leadership, b. Active listening, c. Dealing with different personalities, d. Building trust and...

Resilience is a journey, and I'm joined by longtime Resilience and Business Continuity expert, and author or 'The Continuity Moment Insight: The Catalyst in Your Resilience Journey', Harsha Sastry. During our talk we touch on: 1. The Continuity Moment Insight (Harsha's new book) 2. Resilience as a 'journey', 3. Episodes vs chapters or segments, 4. What Experiments means in resilience, 5. What Relevance means in resilience, 6. Innovation in resilience, 7. Changing perspectives, 8. Seeing the valu...

Risk Management - it's a really hot topic right now. I'm joined by long-time management consultant, the inventor of Applied Information Economics (AIE), and author of 'The Failure of Risk Management: Why It's Broken and How to Fix it', Douglas W Hubbard. During our chat, Douglas talks about: 1. The challenge with Risk Assessments, 2. Probability defined (not as easily defined as you think), 3. Problems with the traditional risk matrix and matrices (sure to surprise you!), 4. Analysis placebo, 5....

I’m joined by recovering lawyer, an SME on national security and disaster preparedness / response, and the author of “How to Not Kill Your Business”, Erika Andresen, CBCP, JD, MPA. We talk about the relationship between Business Continuity and the Legal Team (it’s not what you’re thinking) and how Business Continuity contributes to Community Resilience. We touch on such subjects as: 1. Engaging the Legal Team 2. Regulatory & Compliance 3. The Board and Shareholders 4. Force Majeure issues 5. Bui...

Today I talk with creative learning and knowledge management specialist, Stephanie Barnes. We talk about a topic that can radically change your workplace for the better increasing employee (and management) creativity and innovation. You might call it radical knowledge management. We touch on: 1. Defining Radical Knowledge Management (RKM) 2. Brainstorming 3. Neuroscience and RKM 4. Creativity 5. Art-based Interventions (ABI) 6. Trust & Resilience 7. Artificial Intelligence 8. How we've had the '...

I'm joined by award-winning Business Continuity and Crisis Management expert, Charlie Maclean-Bristol, as we talk about building a framework for writing Business Continuity Management (BCM) test objectives, and testing practices overall. Charlie touches on: 1. Testing vs exercising 2. How COVID has impacted testing 3. 4 key components to consider when writing test objectives 4, Testing purpose 5. Measuring success and SMART considerations 6. Pre-test planning 7. Building capabilities 8. Post-exe...

This week I'm joined by internationally recognized security intelligence and crisis management professional, and author of 'Strategic Corporate Crisis Management: Buildings an Unconquerable Organization, Brendan Monahan. During our discussion, we touch on: 1. The Plan: expectations, decision-making, delivering value, establishing triggers, assumptions, dealing w/ difficult people, testing/exercising 2. The team: membership, roles/responsibilities, support, policy, characteristics of a well-funct...

Today I talk with respected Sr. Program Manager and Enterprise Disaster Recovery expert, Ray Holloman, as we talk about tow (2) important subjects in today's business world: 'Disaster Recovery Testing in the Cloud' and 'Translating the Words, Rules, and Regulations of Resilience'. In our first segment we talk about 'Disaster Recovery Testing in the Cloud' and touch on such things as: 1. Testing approaches, 2. Reviewing your contracts and SLAs, 3. How to utilize the Cloud Data Centre/site, 4. How...

Success for individuals, corporations, and communities comes from the creation of great teams. Though teams build success, they can also be misunderstood and under utilized. I talk with ER physician at Mount Sinai Hospital (Toronto), award winning host of CBC Radio’s White Coat, Black Art and The Dose, and bestselling author Dr. Brian Goldman about his latest book The Power of Teamwork. During our chat, Dr. Goldman talks about: 1. Defining a team vs a group, 2. Leadership, 3. How personalities c...

Resilience - it's not just a buzzword. I talk with long-time respected Risk Management and international security expert, Robert Hall about Resilience. We touch on such things as: 1. Defining resilience 2. The need for societal engagement 3. Leadership 4. Risk 5. Community resilience 6. The UK Governments Resilience Framework (what it is, its strength, it's weaknesses, and it's future) 7. National Resilience 8. Building resilient futures 9. How volunteers can help with preparedness and response....