Episodes

The COVID pandemic and daily life in general, has put a stress on everyone, regardless of their job title. CEOs and other leaders are no exception. I speak with the author of 'The Broken CEO: How to be the Leader You Always Wanted to Be', Chris Pearse. During our chat, Chris touches on: 1. Defines what a leader is...and isn't, 2. The difference between stress and strain, 3. How meditation helps everyone (even if only for 5min a day), 4. Rest - and what rest really means (It's more than what you ...

The corporate world is changing...and changing fast. It's not just the organization and business that's changing, it's also the behavior of people, and the challenges that come with leading people. I talk with the author of 'Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and other Difficult People', Alan Willett. We talk about: 1. Leadership pressures and challenges, 2. Measuring successful leadership (outside of the usual ‘bottom line’), 3. Why leaders need to ‘Stop Whining’, 4...

Change Management can be a major factor in determining risk mitigation factors and projects & program management activities. I talk with Business Continuity, Change Management, and Risk Management expert, and Change Management for Risk Professional author, Dr. James Leflar. In our talk we discuss: 1. Why Change Mgmt. should be important to Risk Professionals, 2. Defining a change agent”, 3. The types of ‘change’ we should be aware of, 4. Change drivers, 5. Define Organization Resilience Manageme...

The pandemic isn't over. Now it's time to talk about the current 'tri-demic' the globe is experiencing and what that means for society. History always repeats. It's time to talk with Regina Phelps about the current state of affairs with regards to RSV, COVID, the Flue and the societal disruptions and impacts we're currently experiencing. We touch on: 1. What is a 'tri-demic'? 2. More new variants!! 3. What's happening around the world (and I give an update on what's happening in Canada), 4. The ...

Times have changed, and organizational leadership must deal with new challenges of mental health, employee wellbeing (as well as their own), while acknowledging that executive training to prepare executives to lead during such difficult times, is severely lacking. I talk with noted psychologist Gavin Freeman in a 2 part episode. In the part 1 we talk about mental health and wellbeing, and in part 2 we touch on the lack of preparation and training for corporate leaders during times of crisis. PAR...

The workplace and Business Continuity will never be the same after the COVID19 global pandemic. I speak with internationally recognized BCM expert Chris Miller, about what the workplace and Business Continuity might be like in a post-COVID world. During our chat we touch on: 1. How individuals (employees) have changed, 2. How management and corporate leadership have changed, 3. How organizations have changed and had to adapt to a new way of operating, 4. The challenges faced by Security teams an...

Political Risk and Supply Chain Management are two important topics in today’s world. I talk with the founder of LeanPM LLC and author of “Political Risk Management and the Global Supply Chain”, Ralph Kliem. In our talk we touch on: 1. Defining Political Risk, 2. Political risk drivers, 3. Key components of managing political risk, 4. The risk register and what information it should contain, 5. The skills and knowledge required to manage political risk, 6. Risk reporting and audit, 7. The Politi...

It's time for the October 2022 update with Regina Phelps, as we talk about the outlook for families, communities, and organizations, with COVID and subvariants beginning to grey to horizons. We touch on: 1. Respiratory syncytial virus (RSV) impacting the old...and young kids (transmission, symptoms, protection...), 2, Avian Influenza (Yes, it's back...and never really went away), 3. Human Influenza (and the potential for a 'twindemic', 4. Vaccinations and boosters (and how they can help), 5. Sub...

Due to the COVID10 global pandemic, Crisis Management and Crisis Leadership have have changed, but become more important than ever. I speak with recognized Crisis Leadership expert Oliver S. Schmidt, as we talk about: 1. Defining a crisis, and the difference to a disaster, 2. The 3 phases of Crisis Management, 3. Partnerships that help 'Contain & Control' a crisis, 4. Ongoing Lessons Learned and Evaluation, 5. How did COVID changed Crisis Mgmt. and Leadership, 6. The functional areas that need t...

The success of Business Continuity, Risk Management, and Crisis Management, can be aided in part by having strong Supply Chain Management practices. I speak with Supply Chain and Business Continuity expert Kush Srivastava. We talk about: 1. Domains and Common Elements, 2. The opportunities to leverage from the various domains, 3. The congruence analyzed, 4. The rolling impact of Supply Chain Management, 5. How SCRM aids in better BCPs, Crisis Mgmt., and Response & Recovery, 6. Mapping the Supply...

Business Continuity is often seen as an expense, but doing it right can help an organization with profitability. I talk with long-time BCM industry certified professional Harsha Sastry. Harsha takes us through many different considerations that sometimes get overlooked or ill-perceived, but in actuality, can help an organization reap continuous profits. We talk about: 1. Re-discovery, 2. Re-qualifying speed (e.g., RTOs, RPOs etc.), 3. The CMDB (It's now what you think, it's actually the Configur...

It's time once again for my regularly scheduled chat with globally recognized resilience and business continuity management expert, Regina Phelps. For this episode we talk about Shifting Baselines, defined as failure to notice change over time. We also touch on ROI vs VOI, which means how resilience, BCM, and DR professionals showing value, rather than trying to 'guess' at ROI dollars. It's a great conversation with Regina, and there is allot here to capture and take back to your own organizatio...

Sometimes, leadership during a crisis can be lacking and ineffective. I talk with Crisis Management expert and author of Code Black: 50 Lessons in Crisis Management for Effective Leadership, Glenn C Schoen. We touch on such topics as: 1. The meaning of Code Black, 2. Decision Making Model during a crisis, 3. The 6 steps in defining a crisis, 4. Defining, addressing, and prioritizing risks (even before a crisis is declared), 5. The 7 characteristics of a crisis, 6. Escalation from a small inciden...

Business Continuity Management (BCM) isn't just about a 'plan' - there's so much more to consider, and many other concepts that into play to create a successful BCM program. I speak with well-known and respected BCM thought leader Vito Mangialardi, about some of the many concepts associated with a BCM program. We talk about: 1. Policy, 2. Maturity Model (What’s a mature program looks like?), 3. Auditing BCM Programs, 4. Key Performance Indicators (KPI), 5. Virtual Exercises vs Realtime Exercises...

The global pandemic has put allot of stress on just about everyone, and it's important we know how to deal with the prolonged stress and burnout it has - and is - creating. I speak with the author of 'Burnout Proof: How to Establish Boundaries to Avoid the Negativity of Stress' and founder & Chief Burnout Officer of the Breakfast Leadership Network, Michael Levitt. We talk about: 1. Defining burnout, 2. Recognizing signs of burnout, 3. Reasons people experience burnout, 4. Michael shares his own...

I talk with award-winning IT, Continuity, Resilience, Risk and Security professional and noted resilience expert, Modebola Olowu. Modebola talks about personal resilience and how we can cultivate a practice the will work effectively at home and in the workplace. We touch on subjects such as: 1. What is resilience and the difference between the workplace and home, 2. Characteristics of personal resilience? 3. The art of Kintsugi? (This is a great analogy for resilience and I urge everyone to go f...

It's time again to get caught up once again with Regina Phelps. In our August 2022 update we talk about: 1. COVID (US, Canada, and the world...and new variants), 2. Monkey Pox (What we need to know and some of the misconception), 3. Staff shortages in the health care and teaching professions (why and what impact this is having), 4. Polio (What is it? How does it spread? How to prevent it, and vaccinations and vaccines). As always, another great chat with Regina you don't want to miss. Some of th...

Embedding Business Continuity and Resilience into an organization can seem a daunting task. I I talk with BC and Resilience specialist Gary Stevenson about how we can do this and what we should consider. We discuss: 1. Define the term embedding, 2. The importance of awareness and the different levels of awareness required, 3. Steven's personal experiences with embedding BC in his organization (the good and the bad), 4. Recommendations for getting an embedding initiative started, 5. How to be fle...

The use of Knowledge Management (KM) within the Business Continuity industry can help organizations with their goal of becoming more resilience. I talk with Knowledge Management (KM) specialist, Vanessa Thurlwell, who will help us understand what Knowledge Management is and the considerations for implementing a successful KM program. We talk about: 1. Principles of resilience (A Resilient Organization, Indicators of Resilience), 2. An overview of Knowledge Management (Explicit Knowledge vs Tacit...

There is allot of focus on our physical Supply Chains, but what about digital supply chains? I talk with long time lead auditor for ISO 9001, ISO 27001 and other standards, Willy Fabritius. Willy takes a different view of Supply Chain Management and talks about the digital aspects, rather than the traditionally focus of physical products and their supply chains. It's a new perspective that hasn't been fully talked about until now. Will talks about: 1. Defining digital supply chains, 2. Digital s...

It's time for my regular discussion with noted Crisis and Business Continuity industry leader, Regina Phelps. We find out the latest news with COVID, and wonder if we've been here before. We also touch on vaccines, boosters, and resetting expectations). See the link below to the report Regina references. The second part of our discussion focuses on Monkey Pox, and whether we should be worried or not. We also talk briefly about our next show where we talk about our 'Shifting Baselines' in ourselv...

Working with you suppliers is key if you want to create Supply Chain Resilience for your organization. I talk with the Head of Business Resilience Lead Logistics at Maersk, and BCI award winner, Zera Zheng. Zera is very passionate about supply chain resilience and we have a very interesting talk, touching on such subjects as: 1. The elements of Supply Chain Resilience Management, 2. Supply Chain Mapping, 3. Contingency Options and Contingency Strategies (Acceptance, Reduce dependency, Work with ...

If the COVID19 global pandemic has taught organizations anything, it's to develop a stronger focus on their supply chain. I speak with Supply Chain Management (SCM) expert Matthias Rosenberg about what you should know about SCM to help your organizations and communities deal with disruptions in a proactive and positive manner. We talk about: 1. Defining Supply Chain Management, 2. The different perspectives on Supply Chain (e.g., Corporate view vs. SCM view), 3. SCM complexities, 4. Supply Chain...

Managing communications during a crisis can be tough, but it's even harder if you don't know who your stakeholders are. I'm joined by Crisis Management expert Caroline Sapriel, who will help us understand how to identify our stakeholder and stakeholder groups, and how we need to communicate with them. We touch on: 1. Defining a stakeholder, 2. Why quick ownership of a cyber event is important, 3. Who owns a cyber incident, 4. Why empathy is important during an incident, 5. Why we should pay atte...