Episodes
July 9, 2014
Mentoring Done Right: Everybody Wins! – Part 2
The buzz: Mentoring. Basic mentoring involves a more experienced or knowledgeable person guiding someone less experienced or knowledgeable for personal or professional development. Time for a pop quiz: Is your company allowin...
July 2, 2014
Frictionless Customer Experience: War Stories from the Trenches
Today’s buzz: Customer experience. Is technology the magic bullet to help you give customers everything they want and more – and thus ensure their loyalty? Not quite. Technology can indeed give you real-time insights to be re...
June 25, 2014
Future of Business: Changing the Game through Simplification
Today’s buzz: Simplification. Complexity is intensifying for businesses, communities and us as individuals. Is this what we really want or need? If the complexity trend perpetuates in established companies, at risk are the ag...
June 18, 2014
Critical Thinking Part 2: To Tell the Truth
The buzz: Thinking. Increasingly, in-demand jobs require proficiency in critical thinking. Without it, how can a company validate the information it uses for decision making? Think about it. The experts speak. Dr. Mark Batter...
June 11, 2014
Social and Content Marketing - Part 2: Relishing Relevance
Today’s buzz: Marketing. We’re all bombarded by a never-ending deluge of marketing content that rarely works its intended magic. If you're among the thousands of marketing writers spewing the reams of boring, forgettable cont...
June 4, 2014
Fighting Fraud: Predictive Technology to the Rescue – Part 2
The buzz: Fraud. As hard as you try to implement effective anti-fraud processes and tools, fraudsters work harder. Take heart! Predictive analytics technology can help you understand emerging fraud patterns and adapt against ...
May 28, 2014
Manufacturing Trends: Automation in Overdrive – Part 2
The buzz: Manufacturing. Manufacturers are pushing automated processes into overdrive to survive in the global marketplace. As this evolution spawns new jobs demanding specialized skills best performed by robots, will the fac...
May 21, 2014
Gamification: Serious Business – Part 2
The buzz: Game on! Games are an integral part of all societies. A formalized expression of play, games carry the ideas and behaviors of a culture through time to future generations (Wikipedia.org). But while we thought they i...
May 14, 2014
Growing Your Small-to-Midsize Business: Challenges and Strategies
Today’s buzz: SMEs. If you’re the entrepreneurial founder or leader of a small-to-midsize company, you likely face challenges that test your commitment every day. Once you get past grappling with financing and building a lead...
May 7, 2014
Data Deluge: Customer Insight Challenges and Opportunities.
Today’s buzz: Data overwhelm. What’s the big deal about big data when it comes to marketing your products and services? Successful marketing hinges on gaining insight from the mountains of data you capture and store, so you c...
April 30, 2014
Fakes, Frauds, Scams: Whos Winning? Part 2
Today’s buzz: Fraud. With today’s sophisticated detection and prevention technology, you’d hope we’d be able to stop the bad guys from stealing our money and identities, cheating companies and consumers. Alas, industrious cyb...
April 23, 2014
Mobile BI: Location, Location, Location
The buzz: Mobile BI. Mobile BI is quickly becoming mainstream, with a majority of organizations considering it “critical” or “very important,” particularly in smaller organizations, in the Retail segment, and outside North Am...
April 16, 2014
Mentoring Done Right: Everybody Wins!
The buzz: Mentoring. Mentoring at its most basic involves a more experienced or knowledgeable person helping to guide someone less experienced or knowledgeable for personal and/or professional development. But mentoring can b...
April 9, 2014
Gamification: Filling the Customer Expectation vs Sales Gap
The buzz: Game on! We’ve always been drawn to games in our leisure time, from Senet (Egypt), Mahjong (China), dice (Iran, India) to Monopoly (US), and videogames. But while we were having fun, gaming became a serious player i...
April 2, 2014
Industrial Internet: Real Time Capabilities to Grow Your Business
Today’s buzz: Industry 4.0. It’s 2014 and we’re witnessing the rise of the Industrial Internet and orchestrated manufacturing. This Age of the Smart Factory brings a new generation of systems delivering real-time awareness an...
March 26, 2014
Enterprise Mobility for Dummies: You Can Run But You Cant Hide, Part 2
Today’s buzz: Mobility. Welcome to the Mobile 2.0 world. Enterprise mobility is moving at triple-Internet speed. Adoption of BYOD and enterprise-wide B2E, B2B and C2B is disrupting traditional computing. Nearly 50% of organiz...
March 19, 2014
Critical Thinking: Path to True Business Intelligence?
Today’s buzz: Thinking. According to “The 10 Skills That Will Get You Hired In 2013” (Forbes.com, Dec. 10, 2012), the top four skills required for 9 of the top 10 most in-demand jobs were critical thinking, complex problem so...
March 12, 2014
Social and Content Marketing: Why Is Less More?
Today’s buzz: Marketing. We’re all bombarded daily by a deluge of content. Some works its intended magic; most fails with a splat or simply vaporizes. If you’re among the legions of writers (or a manager of writers) spewing f...
March 5, 2014
Project Teams: New Roadmap for Success
The buzz: Project teams. When it comes to technology implementation roll-outs, achieving success demands astutely aligning your time, money and people with corporate objectives. The bottom line: If your project teams aren’t e...
Feb. 26, 2014
Businesss New Role in Education: Creating Shared Value
Today’s buzz: Shared value in education. What if your company could deliver shareholder returns while simultaneously helping to solve our global education crisis, and better prepare the workforce for the jobs you need to fill...
Feb. 19, 2014
A Cloud State of Mind: Predictions 2014
Today’s buzz: Cloud. The IT industry is in a state of flux, with its traditional approaches heavily impacted by disruptive technologies. Cloud computing tops that list. Want to know more? Hear what five cloud experts see in t...
Feb. 12, 2014
Cloud Scapes 2014: Perfect Storm?
The buzz: Cloud. Three technology visionaries meet to gaze into the cloud. What do their expert eyes see? Jeff Kaplan, THINKstrategies: “In my view, the cloud computing marketplace will change rapidly in the coming year.” Jor...
Feb. 5, 2014
Social Media Compliance: Time for Regulation?
The buzz: Social regulation? Social media has given customers a powerful voice that can make or break your brand reputation in a virtual heartbeat. If you’ve suffered their slings and arrows, did you succumb to the temptation...
Jan. 29, 2014
Social Customer Engagement: How Does Your Company Score?
The buzz: Social. Have your company’s social engagement tools and practices evolved to meet the demands of today’s digitally-empowered, brand-controlling customers – or are you stalled, stumbling, or just plain failing? If th...