Episodes

Today’s buzz: Fraud. With today’s sophisticated detection and prevention technology, you’d hope we’d be able to stop the bad guys from stealing our money and identities, cheating companies and consumers. Alas, industrious cybercriminals are busy this very second devising clever schemes to attack vulnerable merchants and buyers, creating innocuous-looking blogs and referral sites, targeting chat forums and social media, infecting e-cards. Your organization can't afford to not be vigilant and not ...

The buzz: Mobile BI. Mobile BI is quickly becoming mainstream, with a majority of organizations considering it “critical” or “very important,” particularly in smaller organizations, in the Retail segment, and outside North America and EMEA. In fact, according to the Howard Dresner Mobile Analytics Study 2013, mobile business intelligence is the third most common use case for mobile business workers, next to email and contact information. Are you and your team getting right-time business informat...

The buzz: Mentoring. Mentoring at its most basic involves a more experienced or knowledgeable person helping to guide someone less experienced or knowledgeable for personal and/or professional development. But mentoring can be so much more. It’s a two-way learning street, with its own rules and culture. It can be done in reverse. And it can help your organization pass on cultural norms and more. The experts speak. Sherryanne Meyer, Air Products and Chemicals: “’Help me, Obi Wan Kenobi!’ is the p...

The buzz: Game on! We’ve always been drawn to games in our leisure time, from Senet (Egypt), Mahjong (China), dice (Iran, India) to Monopoly (US), and videogames. But while we were having fun, gaming became a serious player in the arenas of formal learning, workplace productivity and even sales. We’ve heard that 70% of the top 2000 companies plan to use gamification (term coined in 2002 by Nick Pelling) by 2015. Are you in it to win it? The experts speak. Prof. Ashok Ranchhod, Games Design Hub: ...

Today’s buzz: Industry 4.0. It’s 2014 and we’re witnessing the rise of the Industrial Internet and orchestrated manufacturing. This Age of the Smart Factory brings a new generation of systems delivering real-time awareness and autonomic interactions among machines, systems, assets and things aka The Internet of Things. Is your business ready to adjust and take advantage of the opportunities - or will you be left behind? The experts speak. Dave Westrom, ThingWorx: “And it ought to be remembered t...

Today’s buzz: Mobility. Welcome to the Mobile 2.0 world. Enterprise mobility is moving at triple-Internet speed. Adoption of BYOD and enterprise-wide B2E, B2B and C2B is disrupting traditional computing. Nearly 50% of organizations will invest in mobile apps, devices and mobile device management solutions over the next 12-18 months, but not all have a mobile strategy in place to ensure effective deployments. What will it take for companies to have a fighting chance to achieve mobile success? The...

Today’s buzz: Thinking. According to “The 10 Skills That Will Get You Hired In 2013” (Forbes.com, Dec. 10, 2012), the top four skills required for 9 of the top 10 most in-demand jobs were critical thinking, complex problem solving, judgment and decision-making, and active listening. Pop quiz: If you apply for a “hot” new job today and are asked to honestly rate your proficiency in these skills, do you know enough about the definition of critical thinking to respond? The experts speak. Dr. Mark B...

Today’s buzz: Marketing. We’re all bombarded daily by a deluge of content. Some works its intended magic; most fails with a splat or simply vaporizes. If you’re among the legions of writers (or a manager of writers) spewing forgettable content that’s doing injustice to your brand, and your only authentic words are curses flung at your keyboard, help is here. Tune in for insider tips to go from dull, irrelevant messages to actionable, memorable, experience-rich communications gems. The experts sp...

The buzz: Project teams. When it comes to technology implementation roll-outs, achieving success demands astutely aligning your time, money and people with corporate objectives. The bottom line: If your project teams aren’t earning high-fives on design, development, testing, training and ultimately process integration — and your PM (project manager) locks their door and turns off their phone — it’s time to consider new approaches to project management. The experts speak. Greg Stimpson, Method360...

Today’s buzz: Shared value in education. What if your company could deliver shareholder returns while simultaneously helping to solve our global education crisis, and better prepare the workforce for the jobs you need to fill? You can! A growing number of smart companies are using their core business strategy and operations to create the power to solve education solutions, far beyond the reach of their limited giving budgets. The experts speak. Kate Tallant, FSG: “By aligning profit with purpose...

Today’s buzz: Cloud. The IT industry is in a state of flux, with its traditional approaches heavily impacted by disruptive technologies. Cloud computing tops that list. Want to know more? Hear what five cloud experts see in the cloud this year. Sven Denecken, SAP: “The most important long-term benefits of cloud are greater business flexibility and agility vs. cost savings.” Allan Krans, TBR: “Whatever you are, be a good one” (Abraham Lincoln). Jillian Mirandi, TBR: “Go confidently in the directi...

The buzz: Cloud. Three technology visionaries meet to gaze into the cloud. What do their expert eyes see? Jeff Kaplan, THINKstrategies: “In my view, the cloud computing marketplace will change rapidly in the coming year.” Jorge Garcia, TEC: “In the Age of Analytics, as products and services become ‘lighter’ (i.e., less physical and more digital), manufacturing and distribution costs—while still important—will be augmented with new metrics—the costs of know, the flow of know, and the costs of not...

The buzz: Social regulation? Social media has given customers a powerful voice that can make or break your brand reputation in a virtual heartbeat. If you’ve suffered their slings and arrows, did you succumb to the temptation to fire back? Hold the presses. Let’s evaluate social risks, rewards and regulation. The experts speak. Raluca Druta, TEC: “Instead of seeking the explanation in a general conception of the law […] it seemed to me far wiser to look at the workings of Power. I was concerned ...

The buzz: Social. Have your company’s social engagement tools and practices evolved to meet the demands of today’s digitally-empowered, brand-controlling customers – or are you stalled, stumbling, or just plain failing? If the latter, wake up right now! The world of customer service has changed, with your audience tipping the balance of power in their favor. They expect you to welcome and serve them with speed, accuracy, respect, and grace – on all of the channels they choose. Need help? The exp...

Looking for a crystal ball to help you predict what 2014 may bring for your business, your industry, your marketplace? We’ve got the next best thing – dozens of expert insights into the technologies, strategies, and trends that can help you grow and compete better this year and beyond. These thought leaders will appear on SAP Game-Changers Radio 2014 Predictions – Part 3 LIVE: Todd Wilms, SAP; Michael Denis, Flatirons Solutions; Neal Schact, CommuniTech; Nicolette Van Exel, SAP; Kathy-Ann Hutson...

Today’s buzz: Donations. Businesses are pressured to do the right thing via donations, especially at year-end. Giving feels good. It could feel even better all year long if your company expands its generosity to support NPOs and NGOs around the world. How? The experts speak. Joana Breidenbach, betterplace.org: “The social sector and philanthropy will experience a similar disruption to industries such as news and retail – digital tools challenge existing power relations, practices, and business m...

Looking for a crystal ball to help you predict what 2014 may bring for your business? We’ve got the next best thing – more than 40 thought leaders sharing their expert insights into the technologies, strategies, and trends that can help you grow and compete better next year and beyond. Following our first 16 thought leaders’ predictions on Dec. 18, we now bring you SAP Game-Changers Radio 2014 Predictions – Part 2 LIVE with featured guests: Greg Girard, IDC; Chris Carter, Approyo; Eric Stine, SA...

Today’s buzz: Giving. Your company is continually pressured to help locals less fortunate via cash, clothing, food, toys donations. Giving is good, right? What if you expand that generosity worldwide to effect social change by supporting nonprofits and NGOs through localized, company-sponsored giving and volunteer campaigns? The experts speak. Akhtar Badshah, Microsoft: “Passion is overrated! Mobilizing and powering social change requires far more than the passion of an individual and the simpli...

What’s on your wish list this holiday season? If it’s a crystal ball to help you predict what 2014 may bring for your business, we’ve got the next best thing – more than 40 thought leaders sharing their expert insights into the technologies, strategies, and trends that can help you grow and compete better next year and beyond. Pour a cup of Joe, Earl, or Dom, and join us on Dec. 18 for SAP Game-Changers Radio 2014 Predictions - Part 1 live! Featured guests: R “Ray” Wang, Constellation RG; Deb Sm...

Today’s buzz: Mobility. Welcome to the Mobile 2.0 world. Enterprise mobility is moving at triple-Internet speed. Adoption of BYOD and enterprise-wide B2E, B2B and C2B is disrupting traditional computing. Your company may soon need a BYOA (Bring Your Own App) policy. Tablets will soon outsell PCs. Arm yourself with knowledge or be left behind. The experts speak. Michael O’Farrell, Mobile Institute: “Companies that know how to harness the power of enterprise mobility will have a tremendous competi...

Today’s buzz: Giving. Your company is continually pressured to help locals less fortunate via cash, clothing, food, toys donations. Giving is good, right? What if you expand that generosity worldwide to effect social change by supporting nonprofits and NGOs through localized, company-sponsored giving and volunteer campaigns? The experts speak. Akhtar Badshah, Microsoft: “Passion is overrated! Mobilizing and powering social change requires far more than the passion of an individual and the simpli...

Today’s buzz: Sports. Whether you play sports or just watch, you may already be seeing the impact of an exciting new ‘player’ on the court, the field, the track, the pool, the television. Its name is technology and it’s enhancing how players play, coaches coach, equipment runs, teams collaborate, fans enjoy, and lots more. The experts speak. Michael Gliedman, NBA: “A man of my mind can do anything” (Steely Dan, Don’t Take Me Alive, 1976). Marcus Baur, Sailing Team Germany: “We ain’t seen nothing...

Today’s buzz: Banking fraud. They’re smart, they’re creative, and they’re determined to make your money their money. They succeed using a recipe of new technology and old-fashioned chutzpah. Our challenge: harness the same technology to detect emerging fraud patterns and stop cyber-criminal organizations from digging deeper into our collective pockets. How are we doing so far? The experts speak. Prakash Santhana, Deloitte: “Do you have any idea who your customer is?” Nuno Sebastiao, Feedzai: “Wh...

Today’s buzz: Insurance. The insurance industry is on a paper-to-digital journey that will affect every aspect of its business – especially the customer experience. Really? We can only hope they’ll finally get it right. The experts speak. Kathy Ann Hutson, IBM: “The consumer's connected life, where everything is intelligently connected, opens up the possibility for refreshed thinking in the insurance industry.” Deb Smallwood, Strategy Meets Action: “Innovation distinguishes between a leader and ...