Episodes

Today’s buzz: Sports. Whether you play sports or just watch, you may already be seeing the impact of an exciting new ‘player’ on the court, the field, the track, the pool, the television. Its name is technology and it’s enhan...

Today’s buzz: Banking fraud. They’re smart, they’re creative, and they’re determined to make your money their money. They succeed using a recipe of new technology and old-fashioned chutzpah. Our challenge: harness the same te...

Today’s buzz: Insurance. The insurance industry is on a paper-to-digital journey that will affect every aspect of its business – especially the customer experience. Really? We can only hope they’ll finally get it right. The e...

Today’s buzz: Predictive. IBM’s Watson beat Mensa on Jeopardy. Target knows your family. Match.com picks mates. How are they so smart? The experts speak. John Elder, Elder Research: “Humans and machines have very different st...

Today’s buzz: The city. Your city is a complex vital entity with the power to impact your local quality of life as well as national and global economies. How is your city running? Is innovation part of its DNA, spirit, budget...

Today’s buzz: Bribery and corruption are alive and well. The global economy continues to bring great opportunities and great risks. Wherever you do business, do you have measures in place to detect and thwart clever bribery a...

Today’s buzz: Corporate responsibility (CR). How’s yours? William Newman, Newport Consulting: “Disney’s decision to pull out of Bangladesh based on the government’s slow response to the building collapse illustrates CR isn’t ...

Today’s buzz: Sports. Whether you play sports or just watch, you may already be seeing the impact of an exciting new ‘player’ on the court, the field, the track, the pool, the television. Its name is technology and it’s enhan...

Today’s buzz: Caregivers. In April, we discussed how technology is being developed to help 65 million U.S. caregivers, and others around the world, who provide weekly care to the ill, disabled and aged. Now, half a year later...

Today’s buzz: Manufacturing. Reality check: manufacturers must adapt or die. Survival means automating your shop floor, deploying M2M technology, leveraging Big Data. What else? What is government’s role? The experts speak. B...

Today’s buzz: SMEs. A recent Oxford Economics study of 2,100 small to mid-size enterprises in 21 countries found that those leveraging technology to boost innovation, strengthen customer relationships, improve agility and exp...

The buzz: CRM. Has your company’s CRM evolved to keep up with today’s digitally-empowered, brand-controlling customers – or is it stuck in vanilla call-center mode? If the latter, wake up! Your audience is seizing the power m...

The buzz: Things. Your POV on The Internet of Things and M2M (machine to machine) technology: Real or vapor? Now or futuristic? Listen up! Companies that fail to implement M2M will fall behind their competitors, say a majorit...

The buzz: Millennials are here. Retailers, watch out. Tom Julian, Doneger Group: “A celeb today has more impact and influence as a player in fashion and the retailer than an award-winning young designer.” Greg Girard, IDC: Ge...

The buzz: Millennials are here. Retailers, watch out. Tom Julian, Doneger Group: “Millennials have become the most racially diverse, most educated, self-expressive, liberal, upbeat generation to date. They have impacted shopp...

Today’s buzz: Diversity. Inclusion now covers race, age, gender, religion, impairments, skills, viewpoints and more. How will it benefit your company? The experts speak. Paul Albert, Albert Investments: “Outstanding women dir...

Today’s buzz: Insurance industry. Do you gnash your teeth every time you deal with insurers? Do they even know the meaning of ‘customer experience’? The experts speak. Mark Breading, Strategy Meets Action: “The insurance indu...

Today’s buzz: Corporate innovation. How often are your organization’s decision-makers really right? If not often enough, and their typical excuses wag a finger at your data – too much, too fast, too big, or just ‘bad’ – then ...

Today’s buzz: CMO. Who’s calling your marketing shots today – your MBA’ed CMO or hyper-vocal/social/mobile customers? A pop quiz to help you answer. Is your CMO (a) listening and responding to social sentiment? (b) a champion...

Today’s buzz: Technology startups. Some entrepreneurs soar to success right from the get-go. How? They simply deliver something the world really needs - and they do it uniquely well. Our in-the-trenches start-up experts share...

Today’s buzz: Banking fraud. Show me the money! Earlier this year, a band of “cashiers” swiped prepaid debit cards at ATMs in NY City and 25 countries – and made off with $45 million in cash. The problem: they didn’t own the ...

Reality check: Health matters. More than your job, social status, money, car, house. But health is elusive. So much so that 65 million U.S. caregivers provide weekly care to the ill, disabled, aged. How can technology help? T...

Today’s buzz: Mobility. The world loves mobile devices. One could say wireless is the new de rigeur accessory for every hat you wear: business, consumer, personal. Your company can’t fight this trend, so you’d better know how...

Today’s buzz: The IT Brain. Whoosh! Faster benchmarks. Hybrid cloud computing. Big Data. Analytics for the whole company. Wait a sec. Even the most exciting new technology is doomed to fail unless your IT department assesses ...