Episodes

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

LIVE interviews with SAP Game changers from SAPPHIRE NOW 2013.

Today’s buzz: Who’s minding your call center right now? You’d better know who. Because they alone are responsible for the instant opinion a caller forms about your entire company. Are your agents generating rolls of thunder o...

Social and business. Will this marriage last? The experts speak. Prof. Jerry Kane: “We're only at the beginning of the revolution ushered in by and through social, mobile, and digital technologies. Businesses, societies, and ...

Reality check: Health matters. More than your job, social status, money, car, house. But health is elusive. So much so that 65 million U.S. caregivers provide weekly care to the ill, disabled, aged. How can technology help? T...

Today’s buzz: Should we pin our hopes for a vibrant global economy, sustainable innovation and job creation on high growth entrepreneurs aka small and midsized enterprises (SMEs)? The experts speak. Aviva Freudmann, EIU: “SME...

Big Data dominates the business conversation. Of its “3 V” attributes – Volume, Variety, Velocity – the third is grabbing the spotlight. Bottom line: Are you getting answers fast enough to support real-time business? The expe...

Dizzy from all the hype around Small vs. Big Data, big picture vs. exact insights, real-time vs. right-time answers, and more? The experts speak. Evan Quinn, ESG Global: “We're entering a new world in which data may be more i...

Business networks. You connect with people you know, want to know, should know on social networks. Should your company join, too? Tim Minahan: “Online social networking tools have transformed our personal lives by connecting ...

Today’s buzz: Airlines. New technologies are game-changing the data-intensive aviation industry – optimizing internal processes, sharpening competitive differentiation, innovating the customer experience. But is it enough, in...

Today’s buzz: The city. More than just your snail-mail address, the city is a vital entity with the power to impact local quality of life as well as national and global economies. How’s your city running? The experts speak. D...

M2M. Machines connected and talking to each other. By 2018, nearly everyone, everything, everywhere will be connected real time, affecting how we innovate, collaborate, produce, govern, and achieve sustainability. Think about...

Customer experience. Have you figured out what each of your customers really, really wants? If yes, have you designed a personalized, easy, conversational experience they won’t perceive as intrusive or creepy? If no to either...

Mobility is becoming ubiquitous. Exactly as planned. Some burning questions: Will the iPad Mini deliver anything new for business? Where does the BYOD (bring your own device... to work) trend end? With Windows 8, is a mobile ...

Talent, talent everywhere, but they can’t find jobs. What is HR doing about it? The experts speak. Dr. Katherine Jones: “Businesses of all sizes have struggled to shift their resources toward growth markets, yet they find a s...

People vs. numbers. Which should matter more to your business success? The experts speak. Greta Roberts: “Numbers are the language of business. If employees want to be valued, they need to be measured in a way that business u...

Glocalization. Does this “portmanteau of globalization and localization” (Wikipedia) describe your company’s growth? If yes, the dichotomy will challenge your HR team as they try to manage a mobile workforce and multi-country...