Episodes
March 13, 2013
Best-Run Cities: Urban Matters
Today’s buzz: The city. More than just your snail-mail address, the city is a vital entity with the power to impact local quality of life as well as national and global economies. How’s your city running? The experts speak. D...
March 6, 2013
M2M: Mmm, Connectivity Never Tasted So Good
M2M. Machines connected and talking to each other. By 2018, nearly everyone, everything, everywhere will be connected real time, affecting how we innovate, collaborate, produce, govern, and achieve sustainability. Think about...
Feb. 27, 2013
“Precision Retail: What’ve You Done for Your Customer Lately?”
Customer experience. Have you figured out what each of your customers really, really wants? If yes, have you designed a personalized, easy, conversational experience they won’t perceive as intrusive or creepy? If no to either...
Feb. 20, 2013
Mobility Enablement: Internet Coming to Your Fridge Soon?
Mobility is becoming ubiquitous. Exactly as planned. Some burning questions: Will the iPad Mini deliver anything new for business? Where does the BYOD (bring your own device... to work) trend end? With Windows 8, is a mobile ...
Feb. 13, 2013
HR on Alert: Talent vs. Skills Paradox
Talent, talent everywhere, but they can’t find jobs. What is HR doing about it? The experts speak. Dr. Katherine Jones: “Businesses of all sizes have struggled to shift their resources toward growth markets, yet they find a s...
Feb. 6, 2013
Workforce Analytics: Real People, Real Numbers
People vs. numbers. Which should matter more to your business success? The experts speak. Greta Roberts: “Numbers are the language of business. If employees want to be valued, they need to be measured in a way that business u...
Jan. 30, 2013
Going Glocal: Mastering Multi-Country HR
Glocalization. Does this “portmanteau of globalization and localization” (Wikipedia) describe your company’s growth? If yes, the dichotomy will challenge your HR team as they try to manage a mobile workforce and multi-country...
Jan. 23, 2013
Fraud Risk Management: Who, why, what, where, when and HOW?
Fraud. It’s 2013. Surely by now we’ve figured out how to catch the bad guys and gals. “Not”, say our experts: Jonathan Middup: “Corporate fraud is most often a product of good people in bad circumstances. Depending on those c...
Jan. 16, 2013
Big Data Power 2013: Fast, Faster and Wow!
CRM 2013: Remember me?If you thought your customers were very demanding in 2012, wake up and smell the coffee in 2013! Is your sales team skilled enough in the art and budding-science of social monitoring and sentiment analys...
Jan. 16, 2013
CRM 2013: Remember Me?
CRM 2013: Remember me?If you thought your customers were very demanding in 2012, wake up and smell the coffee in 2013! Is your sales team skilled enough in the art and budding-science of social monitoring and sentiment analys...
Jan. 9, 2013
Corporate Social Responsibility: Tell the Truth!
Truth time! On a scale of 1 to 10, rate your corporate social responsibility program. If it’s below 5 (you know who you are), our experts may inspire you to raise the bar in 2013. Daniel Elliott: “International corporate volu...
Jan. 2, 2013
Social Media IQ: How Smart Is Your Company?
Your company’s Social Media IQ. Do you know the score?If you haven’t checked recently, or it’s embarrassingly low, do something now – yes, this second day of 2013.
Dec. 26, 2012
Game-Changers 2013 Predictions Part 2
Although 2012 holiday gift-giving is officially over, we’ve got another present for you: Game-Changers 2013 Predictions – Part 2. Yes, more than a dozen thought leaders (guests on previous Coffee Break and In the Cloud progra...
Dec. 19, 2012
Game-Changers 2013 Predictions
What’s on your holiday business wish list this year? If it’s a crystal ball to help you predict what 2013 will bring for your company, we’ve got the next best thing. Today and next week, more than two dozen thought leaders fr...
Dec. 12, 2012
Social Entrepreneurship: The Power of Small
Social entrepreneurship. Yes, good things do come in small packages. The experts speak. Alexandra van der Ploeg: “Donating money is easy, volunteering in the traditional sense is easy, but is it effective? Corporate social re...
Dec. 5, 2012
Banks’ Big Data Risks: Analytics to the Rescue
Banks and big data. Risky business, according to our experts. Simon Paris: “As reported more or less daily, banks continue to face multiple risk and compliance challenges – are they not willing or not able to do proper risk a...
Nov. 28, 2012
Corporate Banking: Show Me the Money
Corporate banking. If your treasury department is in a stranglehold with your bank, you’re not alone. Richard Walker: “For commercial banks, the imperative is on improving customer experience and becoming easier to do busines...
Nov. 21, 2012
All About the UI: Technology without the gory details
UI (user interface) is king. Why? If software UI is not beautiful, easy, intuitive– and fun– even the most brilliant engineers and designers will fail to please their intended business or consumer end-user audience. The experts speak.
Nov. 14, 2012
Charge! Driving Global Electro-mobility
Charge! If you’re a greenie eying an EV (electric vehicle) as your next car, there’s a lot to consider: battery pack size, driving range of plug-in hybrids like C-Max Energi or Volt vs. all-electric Leaf, power grid impacts, ...
Nov. 7, 2012
Selling: Art or Science, Negotiation or Persuasion?
Selling. Today’s savvy salesperson must combine many skills: a gatherer-analyst of customer and competitor data; social business guru; collaboration champion; and much more. Our experts speak. Barry Trailer: “There is work to...
Oct. 31, 2012
Changing Role of the CIO: The I’s Have It
What’s in a name? Plenty, for today’s CIO. Why? The role is changing so much, so often that it’s hard to know what the “I” means at any time. The experts speak. Steve Romero: “Calls for the ‘new CIO’ are not new at all. CIO M...
Oct. 24, 2012
Future of Education: Teaching Our Kids to Think!
Education. How do we equip our kids to succeed in a tech-driven world? Kim Jones/ Curriki: Textbooks are becoming as obsolete as the rotary dial phone Kim Saxe/Nueva School: “The Internet and technology (such as Skype) suppor...
Oct. 17, 2012
Subsidiaries: Curing Chaos at the Family Dinner Table
Subsidiaries. Straight path to market expansion or potentially tangled ecosystem? The experts speak. Steve King/Emergent Research: “For the first time in modern history, the developing world, not the developed world, is the g...
Oct. 10, 2012
How Smart is BI without a Strategy? – Part 3
Today’s buzz term: “BI” – business intelligence. Oxymoron? Or game-changer that can make your company smarter, more agile, able to leap over tall competitors in a single bound? Continuing our Apr. 4 and May 9 discussions, we’...