Episodes

Fraud. It’s 2013. Surely by now we’ve figured out how to catch the bad guys and gals. “Not”, say our experts: Jonathan Middup: “Corporate fraud is most often a product of good people in bad circumstances. Depending on those c...

CRM 2013: Remember me?If you thought your customers were very demanding in 2012, wake up and smell the coffee in 2013! Is your sales team skilled enough in the art and budding-science of social monitoring and sentiment analys...

CRM 2013: Remember me?If you thought your customers were very demanding in 2012, wake up and smell the coffee in 2013! Is your sales team skilled enough in the art and budding-science of social monitoring and sentiment analys...

Truth time! On a scale of 1 to 10, rate your corporate social responsibility program. If it’s below 5 (you know who you are), our experts may inspire you to raise the bar in 2013. Daniel Elliott: “International corporate volu...

Your company’s Social Media IQ. Do you know the score?If you haven’t checked recently, or it’s embarrassingly low, do something now – yes, this second day of 2013.

Although 2012 holiday gift-giving is officially over, we’ve got another present for you: Game-Changers 2013 Predictions – Part 2. Yes, more than a dozen thought leaders (guests on previous Coffee Break and In the Cloud progra...

What’s on your holiday business wish list this year? If it’s a crystal ball to help you predict what 2013 will bring for your company, we’ve got the next best thing. Today and next week, more than two dozen thought leaders fr...

Social entrepreneurship. Yes, good things do come in small packages. The experts speak. Alexandra van der Ploeg: “Donating money is easy, volunteering in the traditional sense is easy, but is it effective? Corporate social re...

Banks and big data. Risky business, according to our experts. Simon Paris: “As reported more or less daily, banks continue to face multiple risk and compliance challenges – are they not willing or not able to do proper risk a...

Corporate banking. If your treasury department is in a stranglehold with your bank, you’re not alone. Richard Walker: “For commercial banks, the imperative is on improving customer experience and becoming easier to do busines...

UI (user interface) is king. Why? If software UI is not beautiful, easy, intuitive– and fun– even the most brilliant engineers and designers will fail to please their intended business or consumer end-user audience. The experts speak.

Charge! If you’re a greenie eying an EV (electric vehicle) as your next car, there’s a lot to consider: battery pack size, driving range of plug-in hybrids like C-Max Energi or Volt vs. all-electric Leaf, power grid impacts, ...

Selling. Today’s savvy salesperson must combine many skills: a gatherer-analyst of customer and competitor data; social business guru; collaboration champion; and much more. Our experts speak. Barry Trailer: “There is work to...

What’s in a name? Plenty, for today’s CIO. Why? The role is changing so much, so often that it’s hard to know what the “I” means at any time. The experts speak. Steve Romero: “Calls for the ‘new CIO’ are not new at all. CIO M...

Education. How do we equip our kids to succeed in a tech-driven world? Kim Jones/ Curriki: Textbooks are becoming as obsolete as the rotary dial phone Kim Saxe/Nueva School: “The Internet and technology (such as Skype) suppor...

Subsidiaries. Straight path to market expansion or potentially tangled ecosystem? The experts speak. Steve King/Emergent Research: “For the first time in modern history, the developing world, not the developed world, is the g...

Today’s buzz term: “BI” – business intelligence. Oxymoron? Or game-changer that can make your company smarter, more agile, able to leap over tall competitors in a single bound? Continuing our Apr. 4 and May 9 discussions, we’...

“Are you working hard or hardly working?” goes the old saying. Today, we’re seeing a massive shift in how people work due to the co-impact of big data, mobile, cloud, and social media. Are you feeling it yet? Our experts spea...

M2M. Rise of the machines. The promise of a world of connected devices, where machines of all types and sizes can autonomously communicate with each other. Don’t believe it’s a reality yet? Global M2M revenue is projected to ...

Social communities and storytelling. The connection? Ask the experts.Rachel Happe, The Community Roundtable: “Social communities leverage an increasingly expensive asset - people - by allowing them to work out loud, connect w...

Factory of the past vs. the future. Does Charlie Chaplin’s struggling Little Tramp in the 1936 film “Modern Times” represent today’s factory worker and the shop floor scenario? No, according to IDC’s Bob Parker. “Recent resea...

Right Time Experiences. Huge business potential for you, but mobile solutions require business insight, technical chops and strong design to get it right.

You’re a game-changer! You’ve created the new product or service of the millennium, but have no money to take it to market. Your best options: beg your FFF (family, friends, fools) circle, tap an angel for seed money, or conv...

Digital marketing. Your increasingly digitally-smart customers expect more from your website than being able to buy something. They’re demanding a relevant, personalized browsing experience with new product discovery, researc...