Episodes

This show is focused on the Service Orientation competencies. How can Emotional Intelligence skills help you to be better sales person? What are the best ways to understand and address the underlying needs of your customers? ...

This show is focused on the Initiative and Achievement Orientation competencies. What are the best ways for leaders to initiate action? How do leaders anticipate obstacles and take calculated risks? When do leaders take too m...

This show is focused on the Communication and Influence competencies. What are the best ways to engage an audience? How can leaders communicate in way that is inspiring to their followers? How do leaders fine tune their deliv...

This show is focused on the Developing Others competency. Why is direct feedback so important for employees? What are some of the reasons that managers don’t give feedback? What is Mentoring, why is it important and what does...

This show is focused on Optimism, Happiness and Positive Psychology. Why is being optimistic important for leaders and how can you develop it? What is the new field of Positive Psychology and how can it help you? What does it...

This show is focused on Teamwork and Collaboration, one of the EI competencies in Relationship Management. How does a leader develop their team? How do you build team spirit? How do you get them involved in the team process a...

This show is focused on Inspirational Leadership, one of the EI competencies in Relationship Management. How does a leader gain credibility as a leader, especially if they are new at it? How can they be inspiring and maximize...

This show is focused on Emotional Self Awareness, one of the key foundational EI competencies for leaders to develop. Are you aware of your feelings and know why they occur? Do you understand the implications of your feelings...

This show is focused on the dance that goes on between our brains when we are in relationship with others. This invisible dynamic is now known with the help of functional MRI’s. We will look at Leadership Empathy, one of the ...

This show is focused on what are sometimes called “fatal flaws.” These typical blindspots for executives and leaders can trump the Emotional Intelligence competencies they have worked hard to master. Then in a few seconds the...

Emotional Intelligence has been documented to be more important than IQ or technical expertise for moving up in an organization. Questions answered will be: What is emotional intelligence? Why is it important? What are exampl...