Episodes

This show is focused on the Change Leadership competency. What makes a successful change initiative? What are examples in Corporate America of failed change initiatives? What steps can leaders take to lead change successfully? How do leaders champion change? Do women lead change differently than men? How can women leverage their Competitive Advantage? Today’s guest is Dr. Tammy Wong, she is the founder and CEO of Fostering Executive Leadership. An author, executive coach and speaker, Tammy has o...

This show is focused on the Service Orientation competencies. How can Emotional Intelligence skills help you to be better sales person? What are the best ways to understand and address the underlying needs of your customers? How can you communicate to be a trusted advisor to your customers? Today’s guest is Liah Kraft-Kristaine. Liah is an award-winning international speaker and author of nine books, including the best-selling 30 Days to Happiness, and has appeared on the Oprah Winfrey Show. She...

This show is focused on the Initiative and Achievement Orientation competencies. What are the best ways for leaders to initiate action? How do leaders anticipate obstacles and take calculated risks? When do leaders take too much initiative and undermine their success? What can leaders do change for the better? Download a FREE Leadership tool at www.leadersplaybook.com Today’s guest is Dr. Goldsmith, a world authority in helping successful leaders achieve positive, measurable change in behavior. ...

This show is focused on the Communication and Influence competencies. What are the best ways to engage an audience? How can leaders communicate in way that is inspiring to their followers? How do leaders fine tune their delivery? What is the best way for a leader to persuade others? What are the pitfalls of poor communication? Today’s guest is John Davies founder of DAVIES PUBLIC RELATIONS, one of the most successful strategic communications firms in California. The company has won over 250 awar...

This show is focused on the Developing Others competency. Why is direct feedback so important for employees? What are some of the reasons that managers don’t give feedback? What is Mentoring, why is it important and what does a mentor do? What do employees want in an organization that helps retention. Today’s guest is Sharon Jordan-Evans a pioneer in the field of employee retention and engagement. She is an executive coach, sought-after keynote presenter, and co-author with Beverly Kaye of the W...

This show is focused on Optimism, Happiness and Positive Psychology. Why is being optimistic important for leaders and how can you develop it? What is the new field of Positive Psychology and how can it help you? What does it take to be happy at work? How are women leaders different than men? Today’s guest is Cathy L. Greenberg is an internationally recognized authority on leadership and human behavior, an executive coach, author and trainer. Currently, a founding partner in a new venture, h2c: ...

This show is focused on Teamwork and Collaboration, one of the EI competencies in Relationship Management. How does a leader develop their team? How do you build team spirit? How do you get them involved in the team process and mission? How is trust important in teams and how do you generate it? What are ways to create an empowered team? Today’s guest is Tom Heck, a teamwork coach, author, inventor, entrepreneur, speaker and banjo player. His passion is in teaching team and leadership skills thr...

This show is focused on Inspirational Leadership, one of the EI competencies in Relationship Management. How does a leader gain credibility as a leader, especially if they are new at it? How can they be inspiring and maximize their leadership influence? How do they make sure others are doing what they requested. Today’s guest is Kevin Eikenberry, the Author of Remarkable Leadership. Kevin is a consultant, speaker, trainer and coach who has worked with Fortune 500 companies, such as Chevron Phill...

This show is focused on Emotional Self Awareness, one of the key foundational EI competencies for leaders to develop. Are you aware of your feelings and know why they occur? Do you understand the implications of your feelings? It is critical as leaders to know yourself as a stepping stone in leading and knowing others. Today’s guest is Joshua Freedman the author of At the Heart of Leadership, and an expert in Emotional Intelligence and Organizational Change. He is the COO and one of the founders...

This show is focused on the dance that goes on between our brains when we are in relationship with others. This invisible dynamic is now known with the help of functional MRI’s. We will look at Leadership Empathy, one of the EI competencies, why it is important for leaders, how do you develop it for yourself and in your team, PLUS the lack impulse control or the amygdala hijack. Today’s guest is Dr. Marco Iacoboni from UCLA’s Brain Mapping Center of the David Geffen School of Medicine. Marco Iac...

This show is focused on what are sometimes called “fatal flaws.” These typical blindspots for executives and leaders can trump the Emotional Intelligence competencies they have worked hard to master. Then in a few seconds they can get emotionally hijacked and due irreparable damage to their credibility and career. We will also look at the bully at work and what are the costs to the individual and the organization. You will be able to download the Derailer Detector at www.leadersplaybook.com Our ...

Emotional Intelligence has been documented to be more important than IQ or technical expertise for moving up in an organization. Questions answered will be: What is emotional intelligence? Why is it important? What are examples of stars and average performers? What can you do to raise your EI? How do you rate on the EI Star Profile? Today’s guest is Dr. Richard Boyatzis, a professor at Weatherhead School of Management at Case Western Reserve University, co-author of Primal Leadership and Resonan...