Episodes

21st Century CIO Makeover: The Reveal
Feb. 29, 2012

21st Century CIO Makeover: The Reveal

Tech leaders with a traditional “CIO” title face increasing pressure to change with the times. Why? According to Asuret’s Michael Krigsman, “In the old days of corporate technology, experts guarded big computer centers and se...
Business Intelligence Goes on The Road
Feb. 22, 2012

Business Intelligence Goes on The Road

“Show me the money”, the iconic phrase from the 1996 film Jerry Maguire, still resonates in business and pop culture more than 15 years later. But before a company can see the money, they need to demand, “Show me the informat...
A Valentine’s Day Post-Mortem: Are you a retailer we love to love?
Feb. 15, 2012

A Valentine’s Day Post-Mortem: Are you a retailer we love to love?

Valentine’s Day: Love it if you receive “the perfect gift”. Hate it if you don’t know what gift to give or where to find it. If you’re the latter, it’s not all your fault, says Adrian Drury at Ovum: “You may not know what to ...
21st Century Tech Leaders: What’s In A Name?
Feb. 8, 2012

21st Century Tech Leaders: What’s In A Name?

What’s in a name? Plenty, for today’s ‘CIO’. Given this tech leader’s dynamically evolving role, their “I” stripe could be earned for bravery as an astute Integrator, game-changing Innovator, Infrastructure guru, Intelligence...
Subsidiaries: Smart Game-Changer or Global-Size Headache?
Feb. 1, 2012

Subsidiaries: Smart Game-Changer or Global-Size Headache?

Ready to grow your company through global expansion? Smart strategy, according to Emergent Research’s Steve King. “Almost three quarters of global GDP growth over the next 10 years is expected to come from emerging market cou...
Get the Customer Experience Edge: Ten Ways to Wow ‘Em
Jan. 25, 2012

Get the Customer Experience Edge: Ten Ways to Wow ‘Em

Whether you’re a start-up or a seasoned company, you’re facing the hard facts of today’s customer experience: it’s a perpetual-motion target and it’s your new competitive battleground. Given these challenges – plus your tight...
Avoiding Social Media Blunders: Don’t Let This Happen to Your Company!
Jan. 18, 2012

Avoiding Social Media Blunders: Don’t Let This Happen to Your Company!

According to Jen McClure at Thomson Reuters, “In just a few short years, social media has evolved from being considered a fad, to a disruptive force, to a powerful new set of business tools that are being incorporated into ev...
Customer Experience Edge: Your New Competition
Jan. 11, 2012

Customer Experience Edge: Your New Competition

With social media and smartphones fueling consumers’ expectations and enabling them to impact your brand, the customer experience is now your competitive battleground. Everyone has a customer experience horror story. What’s t...
Era of the Entrepreneur: Small Business as Economic Game-Changer
Jan. 4, 2012

Era of the Entrepreneur: Small Business as Economic Game-Changer

There’s a global financial crisis, and struggling companies are reducing staff, or worse, shuttering doors. If you’re out of a job, you’d be out of your mind to consider starting a business today. Right? Not true, says small ...
A Year-End Special: 2012 Game-Changer Predictions
Dec. 28, 2011

A Year-End Special: 2012 Game-Changer Predictions

Your holiday gifts may already be unwrapped, but we’ve got more surprises for you. Ten former guests will predict the exciting game-changer technologies that could transform, disrupt and shake up your business status quo in 2...
Future of CRM: Know Thy Customer, Know Thy Profit
Dec. 21, 2011

Future of CRM: Know Thy Customer, Know Thy Profit

Some things never change. “The customer is always right”, a slogan associated with Marshall Field’s department store in the late 19th century, and attributed earlier to French hotelier César Ritz, holds true today. Consider t...
Mobility Still A Puzzle? There’s A Dummies Book for That!
Dec. 14, 2011

Mobility Still A Puzzle? There’s A Dummies Book for That!

In our unwired world of business, millions of mobile devices connect the boardroom to the shop floor to the consumer across the entire supply chain. These laptops, tablet and smart phones – which aren’t tied down by a power c...
Keeping It Real: Real-Time Data Analytics
Dec. 7, 2011

Keeping It Real: Real-Time Data Analytics

Imagine such fast access to all of your data - even field-fresh information less than a minute old - that when you ask a question, you get an informed answer in milliseconds! Not minutes, hours or days like you’d get from spr...
Information Is King...But Who’s The Governor?
Nov. 30, 2011

Information Is King...But Who’s The Governor?

Whoosh! That’s the sound of data flying in and out of your company. Information today is indeed king. But if you’re not governing data flow and handling with solid policies and processes, you’re missing the boat on maximizing...
Mobility Goes Home for the Holiday
Nov. 23, 2011

Mobility Goes Home for the Holiday

In our Era of Pervasive Mobility, most of us take the benefits of smart phones and tablet devices for granted. But it wasn’t so long ago that we didn’t have on-the-go connectivity to people, information, shopping, entertainme...
Is your head in the cloud yet? – Part 2
Nov. 16, 2011

Is your head in the cloud yet? – Part 2

Our Nov. 2 Breakfast with Game-Changers weather forecast predicted prevailing clouds disrupting business-as-usual in a good way far into the future, with bright stars lighting the cloud-filled skies. Of course, we were talkin...
Does Your Company Have A ‘Social’ Life?
Nov. 9, 2011

Does Your Company Have A ‘Social’ Life?

Facebook this. Tweet that. Blog something. LIKE this. FOLLOW that. Social media. Social networking. Social business. Whatever you call it, it’s here to stay. And it’s moved from the domain of y-/i-genners’ personal trivia to ...
Is your head in the cloud yet?
Nov. 2, 2011

Is your head in the cloud yet?

You’ve heard the buzz and hype about ‘the cloud’, but do you know what it can do for you and your business? While Sand Hill Group’s research saw a dramatic leap in cloud computing adoption in Q4-2010, it also found that many ...
Fresh data when you need it: Ready for real-time business?
Oct. 26, 2011

Fresh data when you need it: Ready for real-time business?

On last week’s Big Data program, we discussed how today’s massive data volume, velocity and variety are challenging the creative coping skills of companies around the world. Now we’ll examine how to shake, bake and serve your...
Gigabytes, terabytes, petabytes, zettabytes: What’s up with Big Data?
Oct. 19, 2011

Gigabytes, terabytes, petabytes, zettabytes: What’s up with Big Data?

Big Data. The world of Three V’s. Gartner describes “big data” as a three-dimensional data growth model: Volume of data; Velocity or speed of data in/out; and Variety of data types and sources. When we do the math, “big” typi...
The “i” Generation: Taking Your Company Data Mobile!
Oct. 12, 2011

The “i” Generation: Taking Your Company Data Mobile!

Look what’s walking in your door this morning with your employees: their ipads, ipods, iphones! Why? Because their on-the-go lifestyle requires continuous personal and work connectivity. But at the end of the day, they may wa...
Breakfast with Game-Changers presented by SAP
Oct. 5, 2011

Breakfast with Game-Changers presented by SAP

Wondering who today’s business innovators are and what’s on their plate that can change the way YOU do business next? Pour a fresh cup of your favorite breakfast beverage and join our expert panel for the debut of Breakfast w...