Episodes

Jan. 29, 2016

Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in th...
Jan. 22, 2016

Lessons from the Trading Game

Join Ed and Ron as they explain the Trading Game, where participants learn the subjective nature of value, how increasing the availability of goods and services your company offers leads to prosperity, happiness, and a higher...
Jan. 15, 2016

Interview with Mark Koziel, VP, AICPA

We will interview Mark Koziel, Vice President – Firm Services and Global Alliances at the American Institute of Certified Public Accountants. He oversees the development, ongoing improvement and delivery of services to member...
Jan. 8, 2016

Interview with Daniel Susskind: The Future of the Professions

Are the professions going to be dismantled in the next two decades? In “The Future of the Professions” Richard and Daniel Susskind argue that they will. This was the best book Ron read in 2015, as we discussed on our December...
Dec. 18, 2015

Business Lessons from A Christmas Carol

Are there any business lessons embedded Charles Dicken’s famous Christmas classic? Tune in to our show on Friday, December 18 as Ed and Ron explore the economics of Ebenezer Scrooge.
Dec. 11, 2015

Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in th...
Nov. 20, 2015

Live from the VeraSage Symposium Boston

As you may know Ron Baker is a founder of the VeraSage Institute, a think tank for professional firms; and that Ed Kless is a senior fellow. The Institute holds a biennial conference during which the fellows and some friends ...
Nov. 13, 2015

Shut up and Eat Your French Fries

Comedian Louis CK has a great routine which ends with him saying to his daughter Just shut up and eat your french fries. While this bit is hysterically funny, it is sadly repeated by some business leaders to people within the...
Nov. 6, 2015

Proper Project Management

Project management is critical for any business, since it allocates resources into the future. Many businesses, especially professional firms, are beginning to recognize one of the gaps in their competencies, in addition to p...
Oct. 30, 2015

Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in th...
Oct. 23, 2015

The Death of Cost Accounting

By its very nature, cost accounting is a historical function, but what is important for pricing are planned costs, not past costs. As Henry Ford pointed out, no one knows what a cost should be. Yet, cost accounting has held h...
Oct. 16, 2015

How to be a Price Searcher, not a Price Taker

Many business owners lament they sell a commodity, or the “market” sets their price. Yet empirical evidence proves otherwise. Most customers have a range of acceptable prices they’re willing to pay. How do you search that ran...
Oct. 9, 2015

Famous Last Words

Clarence Darrow once said, I have never killed anybody, but I have read many obituaries with delight! With that schadenfreude in mind, join us for a look at some of the funniest, poignant, and insightful last words spoken by ...
Oct. 2, 2015

Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the...
Sept. 25, 2015

Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in th...
Sept. 18, 2015

Pricing on Purpose: Price Sensitivity

Ron and Ed will discuss ten factors of price sensitivity that all pricers should consider before establishing a price. Price sensitivity is far more predictive than demand elasticity studies, which simply show changes in over...
Sept. 11, 2015

Interview with George Gilder

We are honored to have the opportunity to interview George Gilder, writer, economist, technology advocate, and co-founder of the Discovery Institute. Mr. Gilder released a monograph entitled: The 21st Century Case for Gold: A...
Sept. 4, 2015

Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with toda...
Aug. 28, 2015

Free-Rider Friday

Welcome to Free-Rider Friday. Most of our shows are topic driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of comm...
Aug. 21, 2015

The Experts Speak

Innovation and creativity always take us by surprise. Experts rarely understand this, which is why so many have made false predictions throughout history. Join Ed and Ron as they take a humorous and fascinating journey throug...
Aug. 14, 2015

Interview with Jennifer Warawa

Ron and Ed interview Jennifer Warawa, Vice President and General Manager for Sage Accountant Solutions. Jennifer's passion is to partner with consultants, accountants and bookkeepers to provide solutions that make a differenc...
Aug. 7, 2015

Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the...
July 24, 2015

VeraSage Laws

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. In this show, Ed and Ron will explore this law and some other infamous VeraSage Laws.